HP 648c (English) Windows Connect * Reference Manual - Page 12

English, Parts of the document are missing, or are in the wrong place - deskjet ink

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English Error writing to LPT1. You may not have plugged your USB cable in before installing the software. 1. Disconnect the USB cable from your printer. 2. Insert the printer software CD (or Disk 1 if you have diskettes) into your computer. 3. Click Start Run. 4. Browse to the CD or diskette drive. Select Setup, and then click Open. 5. The setup.exe file will appear in the dialog box. Click OK. 6. Select the Remove HP DeskJet 640C Series software option to remove the software. 7. Connect the USB cable to your printer again. The USB installation screen should appear again. 8. Repeat the "Install USB and printer software" step. See your Quick Start Poster or page 18 in your electronic User's Guide. Parts of the document are missing or are in the wrong place Paper orientation. If the printing is positioned incorrectly on the page, make sure you've selected the correct orientation (Portrait or Landscape) on the Features tab of the HP print settings box. Paper size. Make sure you have selected the correct paper size in the Setup tab of the HP print settings box. Alignment. If the color ink and black ink don't line up on the printed page, align the print cartridges. In the HP Toolbox, click the Printer Services tab, and then click Align the Print Cartridges. Paper loading. If the printing is slanted or skewed, try reloading the paper. Make sure the paper adjusters fit snugly against the media. Margin settings. If text is running off the edge of the page: • Make sure the margins are set correctly in your software program. • Make sure the elements in your document fit within the printable area of the page. • Make sure you've selected the right paper size on the Setup tab of the HP print settings box. Colors. If the colors are wrong or missing: • Clean your tri-color print cartridge. In the HP Toolbox, click the Printer Services tab, and then click Clean the Print Cartridges. • Replace the tri-color print cartridge. • Check Print in Grayscale to clear this option on the Advanced tab of the HP print settings box. Communications. If meaningless characters are printing on your page, the computer might have lost communication with your printer. Try turning your computer and printer off and then turn them on again. If the problem persists, make sure all cables are securely attached. 12

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12
English
Error writing to LPT1.
You may not have plugged
your USB cable in before installing the software.
1.
Disconnect the USB cable from your printer.
2.
Insert the printer software CD (or Disk 1 if you
have diskettes) into your computer.
3.
Click
Start
Run
.
4. Browse
to the CD or diskette drive. Select
Setup
, and then click
Open
.
5.
The setup.exe file will appear in the dialog box.
Click
OK
.
6.
Select the
Remove HP DeskJet 640C Series
software
option to remove the software.
7.
Connect the USB cable to your printer again.
The USB installation screen should appear
again.
8.
Repeat the “Install USB and printer software”
step. See your
Quick Start Poster
or page 18 in
your electronic
User’s Guide
.
Parts of the document are missing
or are in the wrong place
Paper orientation.
If the printing is positioned
incorrectly on the page, make sure you’ve
selected the correct orientation (
Portrait
or
Landscape
) on the
Features
tab of the HP print
settings box.
Paper size.
Make sure you have selected the
correct paper size in the
Setup
tab of the HP print
settings box.
Alignment.
If the color ink and black ink don’t line
up on the printed page, align the print cartridges.
In the HP Toolbox, click the
Printer Services
tab,
and then click
Align the Print Cartridges
.
Paper loading.
If the printing is slanted or skewed,
try reloading the paper. Make sure the paper
adjusters fit snugly against the media.
Margin settings.
If text is running off the edge of
the page:
•
Make sure the margins are set correctly in your
software program.
•
Make sure the elements in your document fit
within the printable area of the page.
•
Make sure you’ve selected the right paper size
on the
Setup
tab of the HP print settings box.
Colors.
If the colors are wrong or missing:
•
Clean your tri-color print cartridge. In the HP
Toolbox, click the
Printer Services
tab, and
then click
Clean the Print Cartridges
.
•
Replace the tri-color print cartridge.
•
Check
Print in Grayscale
to clear this option
on the
Advanced
tab of the HP print settings
box.
Communications.
If meaningless characters are
printing on your page, the computer might have
lost communication with your printer. Try turning
your computer and printer off and then turn them
on again. If the problem persists, make sure all
cables are securely attached.