HP 6735b HP Business Notebook Password Localization Guidelines - Page 12

Slovenian Windows BIOS żŻ key rejected in windows and bios alt gr dead key and Š key rejected in bios Able to login with soft keyboard for all keys. 8. What to do when a password is rejected Passwords can be rejected for the following reasons: 1. User is using an IME keyboard which is not supported. This is a common issue with double‐byte languages (Korean, Japanese, Chinese ...). To resolve, when a password is rejected by the HP ProtectTools, please go to Windows ‐> Control Panel ‐> Regional and Language Options.  Select the "Languages" tab  Click on the "Details" button  In the "Settings" tab, click on the "Add" button to add a supported keyboard (e.g. add US keyboards under Chinese Input Language).  Set the supported keyboard for default input.  Restart the HP ProtectTools and enter the password again. 2. User is using a character which is not supported. To resolve, the user needs to change the Windows password to include only supported characters. (Unsupported characters are listed above). Then the user can go through the HP ProtectTools Security Manager wizard again to enter the new Windows password. © 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Itanium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. [November 2009] 12