HP 6988 User Guide - Pre-Windows 2000 - Page 123
Troubleshooting, Ethernet problems
UPC - 883585223121
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Page 123 highlights
11 Troubleshooting ● Ethernet problems ● Wireless communication problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ● Photos do not print correctly ● PictBridge problems ● Bluetooth printing problems ● Banners do not print correctly ● Print quality is poor ● Document is misprinted ● Problems with borderless documents ● Error messages ● Printer lights are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following problems can occur with an Ethernet connection. Printer does not print Print an HP Report page. If the HP Report page does not print, verify the following: ● The printer is set up and powered on. ● The print cartridges are installed correctly. ● The printer is on and the paper tray is loaded. ● The printer is free of paper jams. Link light If the printer still does not print, then look at the Link light on the back of the printer: State of the Link light Task Flashing Resend the document, then look at the Activity light. User's guide 121