HP 8000 Illustrated Parts & Service Map: HP Compaq 8000 and 8080 Elite Con - Page 4

Password Security Establishing a Setup or Power-On password: 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down >Restart. 2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if necessary. If you do not press F10 when prompted, a restart will be necessary. 3. To establish a Setup password, select Security > Setup Password and follow the instructions on the screen. - or To establish a Power-On password, select Security > Power-On Password and follow the instructions on the screen 4. Before exiting, click File > Save Changes and Exit. Changing a Setup or Power-On password: 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. To change the Setup password, go to step 2. To change the Power-on password, go to step 3. 2. To change the Setup password, as soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if necessary. 3. When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown: current password/new password/new password. NOTE: Type the new password carefully since the characters do not appear on the screen. 4. Press Enter. The new password will take effect the next time the computer is restarted. Deleting a Power-On or Setup password 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. To delete the Setup password, go to step 2. To delete the Power-On password, go to step 3. 2. To change the Setup password, as soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if necessary. 3. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/ 4. Press Enter. Hewlett-Packard Vision Diagnostics The Hewlett-Packard Vision Diagnostics utility allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the subsystems of the computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues. Use HP Vision Diagnostics to determine if all the devices installed on the computer are recognized by the system and functioning properly. Running tests is optional but recommended after installing or connecting a new device. To access HP Vision Diagnostics, you must create a Recovery Disc Set then boot to the CD containing the utility. It can also be downloaded from http://www.hp.com and either burned to CD or installed to a USB flash drive. 1. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to a CD or copy it to a USB flash drive. 2. While the computer is on, insert the CD in the Optical Drive or USB flash drive in a USB port on the computer. 3. Shut down the operating system and turn off the computer. 4. Turn on the computer. The system will boot into HP Vision Diagnostics. NOTE: If the system does not boot to the CD in the optical drive or to the USB flash drive, you may need to change the boot order in the Computer Setup (F10) utility. 5. At the boot menu, select either the HP Vision Diagnostics utility to test the various hardware components in the computer or the HP Memory Test utility to test memory only. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a stand-alone application, outside of HP Vision Diagnostics. 6. If running HP Vision Diagnostics, select the appropriate language and click Continue. 7. In the End User License Agreement page, select Agree if you agree with the terms. The HP Vision Diagnostics utility launches with the Survey tab displayed. Clearing CMOS 1. Turn off the computer and any external devices, and disconnect the power cord from the power outlet. 2. Remove the chassis access panel. 3. On the system board, press and hold the CMOS button for 5 seconds. 4. Replace the chassis access panel and reconnect the power cord. 5. Turn on the computer and allow it to start. Diagnostic LEDs LED Color LED Activity State/Message Power Green On Power Green 1 blink every 2 seconds Computer on Normal Suspend Mode Power Red Power Red Power Red Power Red Power Red Power Red Power Red Power Red Power Red Power Red 1 blink every second followed CPU thermal shutdown by a 2 second pause 3 blinks, 1 blink every second Processor not installed followed by a 2 second pause 4 blinks, 1 blink every second Power failure (power supply overload) followed by a 2 second pause 5 blinks, 1 blink every second Pre-video memory error followed by a 2 second pause 6 blinks, 1 blink every second Pre-video graphics error followed by a 2 second pause 7 blinks, 1 blink every second System board failure (ROM followed by a 2 second pause 8 blinks, 1 blink every second Invalid ROM based on Checksum followed by a 2 second pause 9 blinks, 1 blink every second System powers on but is unable to boot followed by a 2 second pause 10 blinks, 1 blink every second Bad option card followed by a 2 second pause 11 blinks, 1 blink every second The current processor does not support followed by a 2 second pause a feature previously enabled on this system. none none System does not power on and System unable to power on LEDs are not flashing Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error 1. System ROM checksum error. 2. Expansion board option ROM checksum 1. Verify ROM, reflash if required 2. Remove suspected card, reboot 3. Clear CMOS memory, reboot 4. Replace system board 103-System Board Failure DMA, timers 1. Clear CMOS memory. 2. Remove expansion boards. 3. Replace system board. 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 1. Run Setup (F10). 2. Check DIMMs for proper seating, type, and HP compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. 4. Replace system board. 214-DIMM Configuration Warning Populated DIMM configura- Rearrange the DIMMs so that tion is not optimized each channel has the same amount of memory. 301-, 304-Keyboard error Keyboard failure. Check keyboard connection or keys. Check connector for bent of missing pins. Replace keyboard. If 304, possible system board problem. 501-Display Adapter Failure Graphics display controller. 1. Reseat graphics card. 2. Clear CMOS. 3. Check monitor connection. 4. Replace graphics card. 1720-SMART Hard Drive Hard drive is about to fail. Detects Imminent Failure 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Selftest. 2. Apply hard drive firmware patch if applicable. 3. Back up contents and replace hard drive. 1796-SATA Cabling Error One or more SATA devices are improperly attached. For optimal performance, the SATA 0 and SATA 1 connectors must be used before SATA 2 and SATA 3. Ensure SATA connectors are used in ascending order. For one device, use SATA 0. For two devices, use SATA 0 and SATA 1. For three devices, use SATA 0, SATA1, and SATA 2. 1801-Microcode Patch Error Processor not supported by 1. Upgrade BIOS to proper ROM BIOS. version. 2. Change the processor. 8000 & 8080 Elite IPSM, CMT Chassis 600574-002 page 4