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HP 800ps HP Designjet 800 Printer - User's Guide - Page 105

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Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Other Sources of Information If you don't find the solution to the problem here, other sources of help are: • The documentation supplied with the driver that you are using to manage the output from your software application to the printer. For example, the on-line and printed documentation included in the following drivers supplied with your printer: - AutoCAD™ windows drivers - Windows drivers • The HP-GL/2 driver documentation supplied with your application software.

Section	Page
Introduction	1
Using this Guide	2
How to Use this Guide	3
Related Information	4
User’s Reference Guide Navigation	5
Introducing Your HPDesignJet800 Printer	6
Your Printer’s Main Features	7
HP Ink Supplies	9
Print Resolution	10
Media	11
User Interface	12
Memory	13
Drivers	14
Front View of Printer	15
Printer Connections	16
Media & Ink	17
Media Choice	18
Choosing Paper or Other Media	19
Paper Types	20
Physical Characteristics of Paper Types	21
Additional Information About Paper Types	23
Combinations of Media Type and Print Quality Selection	24
CAD Drawings—Mono	25
CAD Drawings and GIS—Color (Lines and low density)	26
CAD Rendering, GIS and Images—Color and CAD (high ink density)	27
Handling Your Paper or Type of Media	28
Obtaining Roll or Sheet Paper Information	29
Print Times for a Selected Print Quality	30
Printable Area	31
ANSI Paper	32
Architectural Paper	33
ISO Paper	34
Roll Media	35
Installing a New Roll on the Printer	36
Loading Roll Media	37
Unloading Roll Media	38
Removing Roll Media from the Printer	39
Removing Roll Media from the Spindle	40
Cutter Replacement	41
Prerequisites	41
Important Information	41
Sheet Media	42
Which Side Up?	43
Which Edge First?	44
Loading Sheet Media	45
Important	45
Unloading Sheet Media	46
Important	46
Ink System	47
What are HP Ink Supplies?	48
Ink Cartridges	48
Printheads	48
Component identification	49
Ink Supply Guidelines	50
Precautions	51
Color Calibration	52
Drying Time	53
Drying Time Settings	54
Typical Drying Times	55
Drying Procedure	56
Ink Cartridges	57
Ink Cartridge Errors	58
Ink Cartridge Levels	59
Ink Cartridge Information	60
Ink Cartridge Replacement	61
Printheads	62
Printhead Errors	63
Printhead Information	64
PrintheadReplacement	65
Printhead Alignment	66
Solutions	67
Solving Problems	68
Finding the Source of Your Problem	69
Image Quality Problems	70
Configuration Correction	71
Troubleshooting Procedure	72
Running the Troubleshooting Utility	72
Diagnostic Print A Interpretation	73
Diagnostic Print B Interpretation	74
Troubleshooting Flow Chart	75
Advance Calibration	76
Advance Calibration Values	77
Stepped Lines	78
Incomplete Lines	79
Color Alignment	80
Horizontal Banding	81
Color Accuracy	82
Related Topics	82
Color Consistency problems	83
Long Term Color Bleeding (Glossy Papers)	83
Color Accuracy Configuration	84
Additional Color Accuracy Information	85
Ink Supply Problems	86
Printhead Problems after Replacement	86
Problems Inserting the Ink Cartridge	86
Problems Inserting the Printhead	86
Unknown Printhead Error	87
Media Problems	88
Media	89
Clearing a Media Jam	90
Removing Jammed Paper	91
Removing Jammed Paper (continued)	92
Ink Marks on the Media	93
Warped Lines	94
Blurred Lines (Ink “Bleeds” from Lines)	94
Marks or Scratches on Glossy Paper after Printing	94
Smears or Scratching on Your Printed Media	95
Media Loading Problems	96
Media Output Problems	97
Prints Fall on the Floor After Being Cut	97
Prints Do Not Stack Properly in the Media Bin	97
Image Error	98
Image is Incomplete	99
Print is Completely Blank	100
Output Contains Only a Partial Print	100
Image is Clipped	101
Long-Axis Print Is Clipped	101
Printed Image Incorrect	102
Image is in One Portion of the Printing Area	103
Image is Unexpectedly Rotated	103
Print is a Mirror Image of the Original	103
Print is Distorted or Unintelligible	104
One Image Overlays Another on the Same Sheet	104
Pen Settings Seem to have No Effect	104
Page Format or Rotate does not Work	104
Other Sources of Information	105
Other Problems	106
Communication Problems	107
File Size and Memory	107
Printer Does not Print	108
Printer Seems Too Slow	109
Printer Waits Too Long to Print a Nest	109
Getting Help	110
HP Customer Care	111
What to Do Before You Call	112
HP DesignJet Online	113
Front Panel	114
The Front Panel	115
Navigation Keys	116
Display Screen	117
Action Keys	118
Menu Structure	119
Paper Menu	120
Ink Menu	121
Job Management Menu	122
Set-up Menu	123
Set-up Menu (continued)	124
Navigating the Menu System	125
Navigation Example	126
How to Set the Ink-drying Time to Two Minutes	126
Message Descriptions	130
Printer Options	145
Page Format	146
Page Description	147
Page Size	148
Margins	148
Printing Area	148
Inked Area	148
Rotating an Image	149
Job Rotation (HP-GL/2)	149
Page Size and the Rotation	149
What is Rotated?	150
Printing a Mirror Image	151
Setting Page Size in the Front Panel	152
Adjusting the Page Size in the Front Panel	153
Page Size	154
Page Size and Clipped Images	155
Page Size and Nesting (Roll Paper Only)	156
Image Appearance	157
Front Panel Image Options	158
Why Use the Front Panel?	158
Pen Widths and Colors in the Internal Palettes	159
To Select a Palette	160
Change the Palette Settings	161
How to Define Palette A	162
Changing the Treatment of Overlapping Lines (Merge)	163
Printing Images in Grayscale	164
Print Speeds and Print Quality	165
Print Quality	167
Advanced Options	168
Improving Line Quality and Graphics Details	169
Best Quality Settings	170
Fast Quality Settings	171
Print Management	172
Cancelling a Page that is Printing	173
Cancelling the Drying Time	174
Managing the Queue	175
What is the Queue?	176
Printing with Queueing Turned ON	177
Printing with Queueing Turned Off	178
Starting to Print a File that is Waiting for a Time-out	179
Identifying a Job in the Queue	180
Prioritizing a Job in the Queue	181
Making Copies of a Job in the Queue	182
Copies and Reprints	182
Nesting Pages	183
What is Nesting?	184
Automatic Rotation?	185
When Does the Printer Try to Nest Pages?	186
Which Pages Qualify for Nesting?	186
Turning Nesting On and Off	187
What Happens to Nesting if You Turn Queueing Off?	188
How Long does the Printer Wait for Another File?	188
Printer Configuration	189
Printer Information	190
Front Panel Setup	191
Menu and Message Language	192
Alert Buzzer	193
Screen Contrast	194
Altitude Setting	195
Changing the Graphics Language	196
To Change the Graphics Language Setting	197
Graphics Language and Networks	198
For System Administrators	198
Setting up the I/O Card	199
Network	199
To Change the I/O Time-out Setting	199
Controlling the Cutter	200
Upgrading Your Printer	201
Color Settings	202
Color/monochrome	202
RGB	202
Rendering Intent	202
Logs	203
Printhead Log	203
Error Log	203
Other	204
Care of the Printer	205
Cleaning the Printer	206
Cleaning the Printer Exterior	206
Storing and Moving Your Printer	207
Installing Expansion Cards	208
Network Card Installation	209
HP-GL2 Accessory Card Installation	212
Specifications	213
Functional Specifications	214
Physical Specifications	218
Memory Specifications	219
Printer Power Specifications	220
Ecological Specifications	221
Enviromental Specifications	222
Acoustic Specifications	223
Connection Specifications	224
Cable Specification	225
Recommended Cables	226
Ordering Accessories	227
Documentation	228
Hardware	230
Consumable Items	231
Glossary	232

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