HP 8050 HP CM8060 & CM8050 Color MFP - OQA, Plus, and Finisher Programs - Page 1

HP CM8060 & CM8050 Color MFPs with Edgeline Technology OQA, Plus, and Finisher Programs Concluding on January 31st, 2009 Security Level: HP and Channel Partner Internal Use Document ID: c01603967 Date Written/Updated: 11/06/08 Document Summary: Conclusion of the OQA, Plus, and Finisher Programs Thank you for you work implementing the OQA, Plus, and Finisher programs. Your work has helped greatly improve the functionality and reliability of the CM8060 and CM8050 MFPs in the field. Through your efforts, almost all units world wide have been upgraded. However, the Service Action Advisories that provide for parts and labor reimbursements for these upgrades are expiring soon. Please finalize your upgrades and submit your reimbursement requests on any MFPs that may still need these necessary upgrades and improvements before the program concludes on January 31st, 2009. Important dates to keep in mind: December 31st, 2008: Last day to order parts through HP's Proactive Website. Channel Partner: https://h30090.www3.hp.com/pccphreplacement/ HP Internal: http://supportparts.corp.hp.com/americas/us/pcc/ & select Printhead Replacement (on the left navigation bar) January 31st, 2009: Last day to submit labor reimbursement claims under the service action advisories. List of the Service Action Advisories: c01179416 - Printheads, Ink Cartridges, and Additional Reliability Improvements (OQA Program) c01328841 - PPS Assembly Replacement (Plus Program) c01489228 - Finisher - Multifunction finisher upgrades and repairs (Finisher Program) c01464956 - Upgrade Firmware, Printheads, Ink Cartridges, and Spittoon (EMEA OQA Program) Thank you for your continued support of the Edgeline products! Best regards, Edgeline Service and Support Engineering Team For HP and Channel Partner internal use only