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HP 8150dn HP LaserJet 8150 Series Printer - User Guide - Page 200

Problem Solving, Overview

UPC - 725184623127

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Chapter 5 Problem Solving 200 5 Problem Solving Overview This chapter will help you to solve printer problems. Clearing Paper Jams (see page 202) Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated paper jams. Understanding Printer Messages (see page 226) Many different messages can appear on the printer's control panel display. Some messages tell the printer's current status, such as INITIALIZING. Other messages require an action, such as CLOSE TOP COVER. Many of these messages are self-explanatory. However, some messages indicate a problem with the printer, or require further action or description. This section lists these types of messages and tells what to do if a message persists. Overview

Section	Page
HP Customer Care	3
Contents	12
Introduction	18
Navigation Features	19
Text Conventions	20
Additional Features of Acrobat Reader	21
Tips for Use	23
Printer Basics	24
Overview	24
Printer Features and Benefits	26
Printer Information	32
Configurations	32
Printer Parts and Locations	35
Accessories and Supplies	37
Suggested Accessories	38
Ordering Information	42
Control Panel Layout	53
Control Panel Lights	54
Configuration Page	55
Control Panel Keys	56
Control Panel Menus	58
Paper Handling LED Status Interpretation	60
Printer Software	62
Printer Drivers	66
Software for Windows	71
Installing Windows Printing Software (CD)	72
Installing Macintosh Printing Software	74
Software for Macintosh Computers	80
Software for Networks	83
Printing Tasks	88
Overview	88
Loading the Input Tray	89
Loading Tray 1	89
Loading Trays 2, 3, and the Optional 2x500-sheet Input Tray (Trays 4 and 5)	93
Loading the Optional 2000-sheet Input Tray (Tray4)	98
Selecting the Output Bin	101
Printing to the Standard Output Bin	103
Printing to the Face-up Bin	105
Printing to a Mailbox	106
Using the Stapler	113
Loading Staple Cartridges (5-bin Mailbox with Stapler)	113
Stapling Documents (5-bin Mailbox with Stapler)	114
Printing Both Sides of Paper (Optional Duplex Printing Accessory)	117
Printing Envelopes	123
Feeding Envelopes Automatically (Optional Envelope Feeder)	123
Inserting the Envelope Feeder	125
Loading Envelopes into the Envelope Feeder	126
Changing Fuser Levers for Printing Envelopes	128
Printing Envelopes from Tray 1	130
Loading Envelopes in Tray 1	132
Printing Envelopes from Your SoftwareApplication	133
Printing Special Paper	134
Printing Letterhead, Preprinted Paper, or Prepunched Paper	134
Printing Labels	135
Printing Transparencies	137
Customsize Paper in Tray 1	139
Printing Cards, Customsize, and Heavy Paper	141
Advanced Printing Tasks	144
Overview	144
Using Features in the Printer Driver	146
Different First Page	149
Blank Back Page	151
Printing Multiple Pages on One Sheet of Paper	152
Customizing Tray 1 Operation	154
Tray 1 Mode=First	154
Tray 1 Mode=Cassette	155
Manually Feeding Paper from Tray 1	156
Printing by Type and Size of Paper	157
Benefits of Printing by Type and Size of Paper	157
Changing the Variable Fuser Mode	160
Loading Custom-size Paper	163
Job Retention	166
Quick Copying a Job	167
Proofing and Holding a Job	170
Printing a Private Job	173
Storing a Print Job	176
Printing with the Optional HP Fast InfraRed Connect	179
Setting Up to Print with Windows 3.1x	180
Setting Up to Print with Windows 9x	181
Printing a Job	182
Interrupting and Resuming Printing	184
Edge-to-Edge Printing	185
Duplex Registration	187
Printer Maintenance	189
Overview	189
Printer Maintenance Kit	190
Managing the Toner Cartridge	191
HP Policy on Non-HP Toner Cartridges	191
Toner Cartridge Storage	191
Toner Cartridge Life Expectancy	192
Checking the Toner Level	192
Resetting the HP TonerGauge	193
Continue Printing When Toner is Low	194
Cleaning the Printer	197
Problem Solving	200
Overview	200
Clearing Paper Jams	202
Clearing Jams from the Input Tray Areas	204
Clearing Jams from the Optional Duplex Printing Accessory	213
Clearing Jams from the Top Cover Area	215
Clearing Jams from the Output Areas	217
Clearing Jams from an Optional HP Output Device	221
Clearing Jams from the Stapler (5-bin Mailbox with Stapler)	222
Solving Repeated Paper Jams	224
Understanding Printer Messages	226
Using the Printer Online Help System	227
Correcting Output Quality Problems	254
Correcting Wrinkles on Envelopes	260
Determining Printer Problems	262
Printer Problems	264
Software, Computer, and Printer Interface Problems	267
Cabling Configurations	292
Selecting an alternate PPD	308
Communicating with an Optional HPJetDirect EIO Print Server	310
Checking the Printer’s Configuration	313
Configuration Page	314
Menu Map	317
PCL or PS Font List	318
File Directory Page	320
Event Log Page	321
Paper Path Test	323
HP Digital Copy	324
Overview	324
HP Digital Copy Installation	325
Installation Checklist	325
Step 1. Locate HP Digital Copy Parts	326
Step 2. Prepare Printer and HP Digital Copy Location	327
Step 3. Install the HP Digital Copy	332
Step 4. Test HP Digital Copy Operation	343
Troubleshoot the HP Digital Copy	345
HP Digital Copy Operating Instructions	346
HP Digital Copy Features and Benefits	346
HP Digital Copy Control Panel	347
HP Digital Copy Settings	362
Loading documents into the Automatic Document Feeder	364
Loading documents onto the Flatbed	366
Loading documents larger than the Document Board	367
Reading a page from a thick book	368
Foreign Interface Harness	369
Paper Specifications	370
Document Quality	371
HP Digital Copy Maintenance	373
Clean the Document Cover, the Document Holder, and the FlatbedGlass	373
Cleaning the Automatic Document Feeder	374
Pad and Roller Maintenance	376
HP Digital Copy Problem Solving	377
Temporary Error	378
Equipment Error	379
Service and Support	380
Overview	380
Hewlett-Packard limited warranty statement	381
Service During and After the Warranty Period	384
Limited Warranty for Toner Cartridge Life	385
HP Software License Terms	386
Specifications	389
Overview	389
Paper Specifications	390
Supported Sizes of Paper for Input and Output	392
Supported Types of Paper	397
Labels	403
Transparencies	405
Envelopes	406
Card Stock and Heavy Paper	410
Printer Specifications	412
Physical Dimensions	412
Environmental Specifications	417
Control Panel Menus	420
Overview	420
Private/Stored Jobs Menu	423
Information Menu	424
Paper Handling Menu	427
Print Quality Menu	435
Printing Menu	439
Configuration Menu	445
Configuration of MBM Menu	456
I/O Menu	457
EIO Menu	460
Duplex Registration Menu	464
Resets Menu	465
Printer Memory and Expansion	467
Overview	467
Determining Memory Requirements	470
Installing Memory	471
Checking Memory Installation	475
Adjusting Memory Settings	476
Installing EIO Cards/Mass Storage	479
Printer Commands	480
Overview	480
Understanding PCL Printer Command Syntax	483
Combining Escape Sequences	484
Selecting PCL Fonts	485
Common PCL Printer Commands	486
Regulatory Information	494
Overview	494
FCC Regulations	495
Environmental Product Stewardship	497
Protecting the Environment	497
Material Safety Data Sheet	502
Environmental Conformity	503
Declaration of Conformity	504
Safety Statements	508
Laser Safety Statement	508
Canadian DOC Regulations	509
VCCI Statement (Japan)	510
Korean EMI statement	511
Laser Statement for Finland	512