HP 8270 HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide - Page 48
Flowchart 2.20-No Network/Modem, Connection - drivers
UPC - 882780135147
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Troubleshooting Flowchart 2.20-No Network/Modem Connection No network or modem connection. N Network or modem jack active? Y Y Digital line? N N NIC/modem configured in OS? Y Disconnect all power from the notebook and open. Replace jack or have jack activated. Connect to nondigital line. Reload drivers and reconfigure. Reseat NIC/modem (if applicable). Y OK? N Replace NIC/modem (if applicable). Y OK? N Replace system board. Done Done 2-26 Maintenance and Service Guide
2–26
Maintenance and Service Guide
Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
Y
Disconnect all
power from
the notebook
and open.
No network
or modem
connection.
N
Done
Digital
line?
Network
or modem
jack active?
Replace jack
or have jack
activated.
Connect
to nondigital
line.
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Reseat
NIC/modem
(if applicable).
Replace
NIC/modem
(if applicable).
Replace
system
board.
OK?
OK?
Done
N
N
N
N
Y
Y
Y
Y