HP 8510p HP Business Notebook PC - Getting Started -Vista - Enhanced for Acces - Page 4

Troubleshooting, A Backup and recovery, Scheduling backups .. A-6

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Contents Connecting to a computer network 3-4 Installing additional hardware and software . . . . . 3-4 Identifying and installing hardware 3-4 Locating and installing software 3-5 Updating the software installed on the computer. . . 3-6 Finding the user guides 3-6 Turning off the computer correctly 3-6 4 Troubleshooting Troubleshooting resources 4-1 Quick troubleshooting 4-1 The computer is unable to start up 4-1 The computer screen is blank 4-2 Software is functioning abnormally 4-3 The computer is turned on but not responding. . 4-4 The computer is unusually warm 4-4 An external device is not working 4-5 The WLAN connection is not working 4-5 Help and Support 4-6 Contacting technical support 4-7 A Backup and recovery Creating recovery discs A-1 Backing up your information A-2 When to back up A-2 Backup suggestions A-3 Backing up specific files or folders A-4 Backing up the entire hard drive A-4 Creating recovery points A-5 Scheduling backups A-6 Performing a recovery A-7 Performing a recovery from the recovery discs A-7 Performing a recovery from the hard drive . . . . A-8 iv Getting Started

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Contents
Connecting to a computer network. . . . . . . . . . . . 3–4
Installing additional hardware and software . . . . . 3–4
Identifying and installing hardware . . . . . . . . . 3–4
Locating and installing software . . . . . . . . . . . 3–5
Updating the software installed on the computer. . . 3–6
Finding the user guides. . . . . . . . . . . . . . . . . . . . 3–6
Turning off the computer correctly. . . . . . . . . . . . . 3–6
4 Troubleshooting
Troubleshooting resources. . . . . . . . . . . . . . . . . . 4–1
Quick troubleshooting. . . . . . . . . . . . . . . . . . . . . 4–1
The computer is unable to start up. . . . . . . . . . 4–1
The computer screen is blank . . . . . . . . . . . . . 4–2
Software is functioning abnormally . . . . . . . . . 4–3
The computer is turned on but not responding. . 4–4
The computer is unusually warm . . . . . . . . . . . 4–4
An external device is not working. . . . . . . . . . 4–5
The WLAN connection is not working . . . . . . . 4–5
Help and Support. . . . . . . . . . . . . . . . . . . . . . . . 4–6
Contacting technical support . . . . . . . . . . . . . . . . 4–7
A Backup and recovery
Creating recovery discs. . . . . . . . . . . . . . . . . . . . A–1
Backing up your information . . . . . . . . . . . . . . . . A–2
When to back up . . . . . . . . . . . . . . . . . . . . . A–2
Backup suggestions. . . . . . . . . . . . . . . . . . . . A–3
Backing up specific files or folders. . . . . . . . . . A–4
Backing up the entire hard drive. . . . . . . . . . . A–4
Creating recovery points . . . . . . . . . . . . . . . . A–5
Scheduling backups . . . . . . . . . . . . . . . . . . . A–6
Performing a recovery. . . . . . . . . . . . . . . . . . . . . A–7
Performing a recovery from the recovery
discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7
Performing a recovery from the hard drive . . . . A–8
Getting Started
iv