HP 952c (English) Windows Connect * User's Guide - C6428-90035 - Page 49
HP Toolbox, Calibrate the Printer, Banner, Setup, Start, Programs, HP DeskJet, 950C Series
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Getting Help When Things Go Wrong 4 Is there a problem with your printout? continued What is the problem? Possible cause Print quality is poor. (continued) You may have forgotten to remove the vinyl tape from the print cartridge. Your print cartridges may be out of alignment. Banners aren't printing correctly. You may have forgotten to raise the OUT tray. You may have forgotten to select Banner in the printer software. You may have problems with the paper. You may have problems with your banner software. To solve the problem... Make sure that you have removed the protective piece of vinyl tape on each of the print cartridges. See "Replacing Print Cartridges" on page 27. If the color and black ink aren't lining up on the printed page, go to the HP Toolbox and click Calibrate the Printer. See "Printer Services Tab" on page 8. Make sure that the OUT tray is up. Make sure that you have selected Banner on the Setup tab. See "Setup Tab" on page 6. • If several sheets feed into the printer together, unfold and refold the paper. • If paper doesn't feed into the printer correctly, be sure that the unattached edge of the banner paper stack is toward the printer (see page 20). • If the paper creases going through the printer, the paper might be unsuitable for banner printing. For Windows 95, 98, and NT 4.0 • If gaps in the printing appear at the ends of the sheets, the problem might be with your software program. See Release Notes by clicking Start Programs HP DeskJet 950C Series. For Windows 3.1x • If gaps in the printing appear at the ends of the sheets, the problem might be with your software program. See the Release Notes in the HP DeskJet 950C Series Program Group. 43