HP AiO400r HP StorageWorks Automated Storage Manager Release Notes (5697-0194, - Page 7
HP StorageWorks Automated Storage Manager
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Issue: In rare cases, snapshot time stamps generated by the Operating System may not be parsed correctly. Workaround: When a snapshot time stamp cannot be parsed, the current time on the storage system is used in place of the timestamp. If the application server on which the snapshot is taken is in a different time zone, it is important to note that the time stamp displayed in the ASM snapshot management dialog box reflects the time zone of the storage system. Issue: When updating ASM version 3.7.0 to ASM version 3.9.0, the Disk and Volume Management MMC snap-in is not visible on HP ProLiant Storage Servers running Windows Storage Server 2003 x64 Standard Edition. Workaround: All features formerly listed under Disk and Volume Management are now available in the Share and Storage Management MMC snap-in. Issue: After updating storage servers running AiO version 1.3.1 to ASM version 3.9.0, SQL Server applications are discovered as user-defined applications by ASM. In addition to these applications being discovered as user-defined applications, subsequent ASM discovery operations do not automatically promote these applications to SQL Server applications and any associated SQL Server databases are not discovered by ASM. This is an intermittent issue. Workaround: Restart the application server. Issue: Exchange, SQL Server, and user-defined application data restored to an alternate location cannot be deleted The data cannot be deleted due to insufficient privileges. All iSCSI LUNs created by Automated Storage Manager on a Windows server as part of hosting Exchange, SQL Server, and user-defined application storage, contain System Volume Information, a hidden system folder. This folder is by default only accessible to the SYSTEM user, and not to the Administrators group. There may also be other similar folders, such as SIS Common Store, if Single Instance Storage is enabled on the volume. Workaround: Change the privileges as follows: 1. Navigate to the System Volume Information folder in the restored data. 2. Right-click the folder and select Properties. 3. On the Security tab, add the Administrators group and select Full Control for its permissions. The folder can now be deleted by an administrator. Repeat this process for any other folders that are inaccessible by administrators. Issue: Backup and/or Restore operations in ASM may fail if there is more than one File Volume (partition) configured on an iSCSI-Based LUN (disk) Workaround: Do not perform backup or restore operations in ASM on storage where more than one File Volume is hosted on a single iSCSI LUN. ASM never provisions more than one volume on iSCSI LUNs, and this situation will not be encountered for storage provisioned by ASM. HP StorageWorks Automated Storage Manager 7