HP Armada 4100 Armada 4100 and 4200 Families of Personal Computers Maintenance - Page 62
If the 100BaseT Ethernet upgrade module has been installed, remove
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Solving Ethernet Network Problems Continued Problem Possible Cause Solution(s) Diagnostics reports a failure. The cable is not securely connected to the network connector on the Ethernet network. There is a problem with the cable or a device at the other end of the cable. Possible hardware failure. Ensure that the cable is securely connected to the proper network connector on the Ethernet network. Ensure that the cable and device at the other end of the network connection are operating properly. Replace the Convenience Base. Diagnostics reports no errors, but the computer does not communicate with the network. Network drivers are not loaded. Load the network drivers. Windows 95: Restart the computer by clicking Start, Shut Down, Restart the Computer. Windows NT: Click Start, Shut Down. Power the computer back on. A network configuration error Contact the network administrator. may have occurred (i.e., *.ini, *.inf, *.nif, or CONFIG.SYS files may need to be modified). Suspend or Hibernation was initiated. Exit Suspend or Hibernation. Windows 95: Restart the computer by clicking Start, Shut Down, Restart the Computer. Windows NT: Click Start, Shut Down. Power computer back on. The computer The computer does not detect stopped network drivers. communicating with the network after exiting Suspend. Windows 95: Restart the computer by clicking Start, Shut Down, Restart the Computer. Windows NT: Click Start, Shut Down. Power computer back on. The computer The cable is not securely stopped connected to the network communicating with connector on the Ethernet. the network for no apparent reason. General network failure. Ensure that the cable is securely connected to the convenience base and Ethernet network. Ensure that the network you are connected to is running and has not experienced problems that would prevent the connection. The files for the network Reinstall the network drivers. drivers have been corrupted. IMPORTANT: If the 100BaseT Ethernet upgrade module has been installed, remove this module before returning the convenience base for replacement. 2-34 Troubleshooting