HP Armada 7700 Armada 7700 Family of Personal Computers Reference Guide - Page 170

Solving Hardware Problems, Problem, Possible Cause, Solution

Page 170 highlights

Solving Hard Drive Problems Continued Problem Possible Cause Solution Hard drive error Hard drive may be occurs (continued). damaged. Try inserting another removable drive, if the hard drive is in the MultiBay. Contact your Compaq authorized service provider. Errors occur after Additional hard drive Boot from the hard drive booting from an does not have the supplied with the additional hard drive. software and drivers computer or another necessary to boot and hard drive that has the operate correctly. necessary software and drivers. Solving Hardware Problems Problem New device is not recognized as part of the computer system. Possible Cause Solution The system did not automatically configure the new device. In Windows 95, doubleclick the Add New Hardware icon in Control Panel. Refer to the documentation that came with the new device for installation instructions. Cables of new Ensure that all cables are external device are properly and securely loose or power cord is connected and that the not plugged in. power cord is plugged into an electrical outlet. Power switch of external device is not turned on. Turn on the external device. Turn off the computer, turn on the device, then turn on the computer. Continued Troubleshooting 16-13

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Troubleshooting
16-13
Solving Hard Drive Problems
Continued
Problem
Possible Cause
Solution
Hard drive error
occurs
(continued)
.
Hard drive may be
damaged.
Try inserting another
removable drive, if
the hard drive is in
the MultiBay.
Contact your Compaq
authorized service
provider.
Errors occur after
booting from an
additional hard drive.
Additional hard drive
does not have the
software and drivers
necessary to boot and
operate correctly.
Boot from the hard drive
supplied with the
computer or another
hard drive that has the
necessary software
and drivers.
Solving Hardware Problems
Problem
Possible Cause
Solution
New device is not
recognized as part
of the computer
system.
The system did not
automatically
configure the new
device.
In Windows 95, double-
click the Add New
Hardware icon in
Control Panel.
Refer to the
documentation that came
with the new device for
installation instructions.
Cables of new
external device are
loose or power cord is
not plugged in.
Ensure that all cables are
properly and securely
connected and that the
power cord is plugged
into an electrical outlet.
Power switch of
external device is not
turned on.
Turn on the
external device.
Turn off the computer, turn
on the device, then turn on
the computer.
Continued