HP C9299A User Guide - Page 37

HP Utility Mac OS X, Ink Cartridge Status

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If you need to call HP, it is often useful to print the Printer Status page before calling. 1. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), and the number of pages printed from the trays. 2. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration dates of the ink cartridges. NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable. 3. Printhead Status: Shows the colors, printhead health, part numbers, first install dates, warranty dates, and accumulated ink usages. To print the Printer Status page • Control panel: Press and hold Cancel button for 3 seconds. • Toolbox (Windows): Click the Device Services tab, and then click Print a Printer Status Report. • HP Utility (Mac OS X): Click Device Information and then click Print Configuration Page. • Embedded Web server: Click Settings, under Device in the left pane, click Device Services, and select Printer Status Report from the drop-down menu under Reports, and then click Print. Understand the printer status page 33

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If you need to call HP, it is often useful to print the Printer Status page before calling.
1.
Printer Information:
Shows device information (such as the product name, model
number, serial number, and firmware version number), and the number of pages
printed from the trays.
2.
Ink Cartridge Status:
Shows the estimated ink levels (represented in graphical form
as gauges) and the part numbers and expiration dates of the ink cartridges.
NOTE:
Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alert, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the ink
cartridges until print quality becomes unacceptable.
3.
Printhead Status:
Shows the colors, printhead health, part numbers, first install
dates, warranty dates, and accumulated ink usages.
To print the Printer Status page
•
Control panel:
Press and hold
Cancel
button for 3 seconds.
•
Toolbox (Windows):
Click the
Device Services
tab, and then click
Print a Printer
Status Report
.
•
HP Utility (Mac OS X):
Click
Device Information
and then click
Print Configuration
Page
.
•
Embedded Web server
: Click
Settings
, under
Device
in the left pane, click
Device
Services
, and select
Printer Status Report
from the drop-down menu under
Reports
, and then click
Print
.
Understand the printer status page
33