HP CB411A User Manual - Page 80
Vertical lines, Gray background, Toner smear
View all HP CB411A manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 80 highlights
Vertical lines Gray background Toner smear The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge. See Replace the print cartridge on page 40. ● Make sure that tray 1 is in place. ● Decrease the print density setting through the embedded Web server. This decreases the amount of background shading. ● Change the media to a lighter basis weight. ● Check the device environment. Very dry (low humidity) conditions can increase the amount of background shading. ● Install a new HP print cartridge. See Replace the print cartridge on page 40. ● If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lint-free cloth ● Check the media type and quality. ● Try installing a new HP print cartridge. See Replace the print cartridge on page 40. ● The fuser temperature might be too low. In your printer driver, make sure the appropriate media type is selected. 70 Chapter 7 Problem solving ENWW