LED diagnostics
...............................................................................................................
229
Control-panel diagnostics
................................................................................................
230
Fax reports
.......................................................................................................................
230
Diagrams
.........................................................................................................................
240
Print-quality troubleshooting tools
....................................................................................
252
Internal print quality test pages
........................................................................................
253
Engine print mode specifications
.....................................................................................
255
HP ToolboxFX software
...................................................................................................
256
Control-panel messages
..................................................................................................................
257
Event-log messages
.........................................................................................................................
277
Print the event log
............................................................................................................
277
Event log messages
........................................................................................................
277
Event-log-only messages
................................................................................................
279
Paper-handling problems
.................................................................................................................
281
Jams
................................................................................................................................
281
Solve image quality problems
..........................................................................................................
295
General image quality problems
......................................................................................
295
Solve issues with color documents
..................................................................................
299
Copy problems
.................................................................................................................
300
Scan problems
.................................................................................................................
304
Solve performance problems
...........................................................................................................
308
Solve connectivity problems
.............................................................................................................
309
Solve direct-connection problems
....................................................................................
309
Solve network problems (network models only)
..............................................................
309
Service mode functions
....................................................................................................................
311
Service menu
...................................................................................................................
311
Secondary service menu
.................................................................................................
311
Product resets
..................................................................................................................
313
Solve fax problems (fax/memory-card models only)
........................................................................
314
Fax logs and reports
........................................................................................................
314
Change error correction and fax speed
...........................................................................
316
Problems sending faxes
..................................................................................................
317
Problems receiving faxes
.................................................................................................
319
Performance problems
....................................................................................................
322
Memory card problems (fax/memory-card models only)
..................................................................
323
Missing or wrong files
......................................................................................................
323
Index page not printing
....................................................................................................
323
Proof sheet not printing
....................................................................................................
324
Proof sheet not scanning
.................................................................................................
324
Issues with photo printing
................................................................................................
325
8
Parts and diagrams
Order parts, accessories, and supplies
............................................................................................
328
ENWW
vii