HP CP3505x HP Color LaserJet CP3505 Series Printers - User Guide - Page 187
You are unable to print from a third-party USB card., When connected with a USB cable
UPC - 882780763654
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The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility. Cause Solution The PPD file is corrupt. The interface cable might be defective or of poor quality. Delete the PPD file from the following hard-drive folder: Library/ Printers/PPDs/Contents/Resources/.lproj, where is the two-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions. Replace the interface cable with a high-quality cable. A print job was not sent to the printer that you wanted. Cause Solution The print queue might be stopped. Restart the print queue. Open print monitor and select Start Jobs. The wrong printer name, IP address, or Rendezvous host name is being used. Print a configuration page. Verify that the printer name, IP address, or Rendezvous host name on the configuration page matches the printer name, IP address, or Rendezvous host name in the Print Center or Printer Setup Utility. An EPS file prints with incorrect fonts. Cause This problem occurs with some programs. Solution ● Try downloading the fonts that are contained in the EPS file to the printer before printing. ● Send the file in ASCII format instead of binary encoding. You are unable to print from a third-party USB card. Cause This error occurs when the software for USB printers is not installed. Solution When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site. When connected with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB and has the appropriate USB software from Apple. ● Verify that your Macintosh operating system is Mac OS X V10.2 or later. ENWW Macintosh problems 175