HP Classmate Notebook PC User Guide - Page 23

The wireless network connection is not working, A movie is not visible on an external display

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● Be sure that the device, especially if it is older, is compatible with the operating system. ● Be sure that the correct drivers are installed and updated. The wireless network connection is not working If a wireless network connection is not working as expected, follow these suggestions: ● To enable or disable a wireless or wired network device, right-click the Network Connection icon on the Windows desktop in the notification area, at the far right of the taskbar. To enable a device, select the check box from the menu option. To disable a device, clear the check box. ● Be sure that the wireless device is turned on. ● Be sure that the computer wireless antennas are free from obstructions. ● Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on. ● Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem, and that the lights are on. ● Be sure that Airplane mode is turned off. ● Disconnect and then reconnect all cables, and turn the power off and then back on. A movie is not visible on an external display 1. If both the computer display and an external display are turned on, press fn+f6 one or more times to switch between the 2 displays. 2. Configure the monitor settings to make the external display primary: a. From the Windows desktop, right-click on a blank area of the computer desktop, and select Screen resolution. b. Specify a primary display and a secondary display. NOTE: When a primary and secondary display are specified, the DVD image will appear on only the primary display. Resolving issues 17

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●
Be sure that the device, especially if it is older, is compatible with the operating system.
●
Be sure that the correct drivers are installed and updated.
The wireless network connection is not working
If a wireless network connection is not working as expected, follow these suggestions:
●
To enable or disable a wireless or wired network device, right-click the
Network Connection
icon
on the Windows desktop in the notification area, at the far right of the taskbar. To enable a
device, select the check box from the menu option. To disable a device, clear the check box.
●
Be sure that the wireless device is turned on.
●
Be sure that the computer wireless antennas are free from obstructions.
●
Be sure that the cable or DSL modem and its power cord are properly connected and that the
lights are on.
●
Be sure that the wireless router or access point is properly connected to its power adapter and to
the cable or DSL modem, and that the lights are on.
●
Be sure that Airplane mode is turned off.
●
Disconnect and then reconnect all cables, and turn the power off and then back on.
A movie is not visible on an external display
1.
If both the computer display and an external display are turned on, press
fn
+
f6
one or more
times to switch between the 2 displays.
2.
Configure the monitor settings to make the external display primary:
a.
From the Windows desktop, right-click on a blank area of the computer desktop, and select
Screen resolution
.
b.
Specify a primary display and a secondary display.
NOTE:
When a primary and secondary display are specified, the DVD image will appear on
only the primary display.
Resolving issues
17