HP Color LaserJet Enterprise M651 Trusted Platform Module - User Guide - Page 22
HP TPM related error codes
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HP TPM related error codes Error Code Reason Description Solution 33.04.01 Missing TPM A TPM is missing from a printer that previously had Reinstall the missing TPM module into the printer. a TPM installed. Restart the printer. 33.04.02 Unknown The wrong TPM is installed on a printer that TPM previously had a different TPM installed. Reinstall the original TPM into the printer. Restart the printer. 33.04.03 Unknown A used TPM has been installed on a printer that has Remove the TPM module. The printer will not be TPM not previously had a TPM installed. protected. OR If choosing to protect the printer with the used TPM, refer to the Install a new or re-enable an existing TPM after disabling a previous TPM section. 33.04.04 Unknown A new TPM is installed in a printer that previously TPM had a different TPM installed. Reinstall the original TPM into the printer. Restart the printer. OR If choosing to protect the printer with the new TPM, please go to www.hp.com/support/ for detailed instructions. 18 Chapter 3 Solve problems ENWW