Section |
Page |
Printer overview |
13 |
Warning icons |
13 |
Potential shock hazard |
14 |
Printer views |
14 |
Printer front view |
14 |
Printer back view |
16 |
Control-panel view |
17 |
Printer specifications |
20 |
Technical specifications |
20 |
Supported operating systems |
22 |
Mobile printing solutions |
24 |
Printer dimensions |
24 |
Power consumption, electrical specifications, and acoustic emissions |
27 |
Operating-environment range |
27 |
Printer hardware setup and software installation |
28 |
Paper trays |
29 |
Load paper to Tray 1 (multipurpose tray) |
29 |
Load Tray 1 (multipurpose tray) |
29 |
Tray 1 (multipurpose tray) paper orientation |
31 |
Load paper to Tray 2 |
35 |
Load Tray 2 or the optional 550-sheet trays |
35 |
Tray 2 and the optional 550-sheet trays paper orientation |
37 |
Use alternative letterhead mode |
40 |
Load and print envelopes |
41 |
Print envelopes |
41 |
Envelope orientation |
41 |
Load and print labels |
42 |
Manually feed labels |
42 |
Label orientation |
43 |
Supplies, accessories, and parts |
44 |
Order supplies, accessories, and parts |
44 |
Ordering |
44 |
Supplies and accessories |
44 |
Customer self-repair parts |
47 |
Configure the HP toner-cartridge-protection supply settings |
47 |
Introduction |
47 |
Enable or disable the Cartridge Policy feature |
48 |
Enable or disable the Cartridge Protection feature |
50 |
Replace the toner cartridges |
52 |
Toner cartridge information |
52 |
Remove and replace the toner cartridge |
54 |
Replace the toner collection unit (TCU) |
56 |
Replace the toner collection unit (TCU) |
56 |
Replace the staple cartridge (stapler models only) |
58 |
Remove and replace the staple cartridge in the 3-bin stapler/stacker |
58 |
Remove and replace the staple cartridge in the finisher |
60 |
Remove and replace the staple cartridge in the convenience stapler |
62 |
Print |
64 |
Print tasks (Windows) |
64 |
How to print (Windows) |
64 |
Automatically print on both sides (Windows) |
65 |
Manually print on both sides (Windows) |
65 |
Print multiple pages per sheet (Windows) |
65 |
Select the paper type (Windows) |
66 |
Additional print tasks |
66 |
Print tasks (macOS) |
67 |
How to print (macOS) |
67 |
Automatically print on both sides (macOS) |
67 |
Manually print on both sides (macOS) |
67 |
Print multiple pages per sheet (macOS) |
68 |
Select the paper type (macOS) |
68 |
Additional print tasks |
69 |
Store print jobs on the printer to print later or print privately |
69 |
Introduction |
69 |
Create a stored job (Windows) |
69 |
Create a stored job (macOS) |
70 |
Print a stored job |
71 |
Delete a stored job |
71 |
Information sent to printer for Job Accounting purposes |
72 |
Mobile printing |
72 |
Mobile printing solutions |
72 |
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing |
73 |
HP ePrint via email |
74 |
AirPrint |
74 |
Android embedded printing |
75 |
Print from a USB flash drive |
75 |
Enable the USB port for printing |
75 |
Print USB documents |
76 |
Print using the SuperSpeed USB 3.0 port (wired) |
77 |
Method one: Enable the SuperSpeed USB 3.0 port from the printer control panel menus |
77 |
Method two: Enable the SuperSpeed USB 3.0 port from the HP Embedded Web Server (network-connected printers only) |
77 |
Copy |
79 |
Make a copy |
79 |
Copy on both sides (duplex) |
81 |
Additional copy tasks |
83 |
Scan |
84 |
Set up Scan to Email |
84 |
Introduction |
84 |
Before you begin |
84 |
Step one: Access the HP Embedded Web Server (EWS) |
85 |
Step two: Configure the Network Identification settings |
86 |
Step three: Configure the Send to Email feature |
86 |
Step four: Configure the Quick Sets (optional) |
96 |
Step five: Set up Send to Email to use Office 365 Outlook (optional) |
96 |
Set up Scan to Network Folder |
99 |
Introduction |
99 |
Before you begin |
99 |
Step one: Access the HP Embedded Web Server (EWS) |
99 |
Step two: Set up Scan to Network Folder |
100 |
Set up Scan to SharePoint |
109 |
Introduction |
109 |
Before you begin |
109 |
Step one: Access the HP Embedded Web Server (EWS) |
109 |
Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set |
110 |
Scan a file directly to a SharePoint site |
112 |
Quick Set scan settings and options for Scan to SharePoint |
113 |
Set up Scan to USB Drive |
114 |
Introduction |
115 |
Step one: Access the HP Embedded Web Server (EWS) |
115 |
Step two: Enable Scan to USB Drive |
115 |
Step three: Configure the Quick Sets (optional) |
116 |
Default scan settings for Scan to USB Drive setup |
117 |
Default file settings for Save to USB setup |
117 |
Scan to email |
118 |
Introduction |
118 |
Scan to email |
118 |
Scan to job storage |
121 |
Introduction |
121 |
Scan to job storage on the printer |
121 |
Print from job storage on the printer |
123 |
Scan to network folder |
123 |
Introduction |
123 |
Scan to network folder |
123 |
Scan to SharePoint |
125 |
Introduction |
126 |
Scan to SharePoint |
126 |
Scan to USB drive |
127 |
Introduction |
128 |
Scan to USB drive |
128 |
Use HP JetAdvantage business solutions |
129 |
Additional scan tasks |
130 |
Fax |
131 |
Set up fax |
131 |
Introduction |
131 |
Set up fax by using the printer control panel |
131 |
Change fax configurations |
132 |
Fax dialing settings |
132 |
General fax send settings |
133 |
Fax receive settings |
134 |
Send a fax |
135 |
Create a fax printing schedule |
137 |
Block incoming faxes |
138 |
Create a list of blocked fax numbers |
138 |
Delete numbers from the list of blocked fax numbers |
138 |
Additional fax tasks |
138 |
Manage the printer |
140 |
Advanced configuration with the HP Embedded Web Server (EWS) |
140 |
Introduction |
140 |
How to access the HP Embedded Web Server (EWS) |
141 |
HP Embedded Web Server features |
142 |
Configure IP network settings |
150 |
Printer sharing disclaimer |
150 |
View or change network settings |
150 |
Rename the printer on a network |
151 |
Manually configure IPv4 TCP/IP parameters from the control panel |
151 |
Manually configure IPv6 TCP/IP parameters from the control panel |
152 |
Link speed and duplex settings |
152 |
Printer security features |
153 |
Introduction |
153 |
Security statements |
153 |
Assign an administrator password |
153 |
IP Security |
154 |
Encryption support: HP High Performance Secure Hard Disks |
155 |
Lock the formatter |
155 |
Energy-conservation settings |
155 |
Set the sleep timer and configure the printer to use 1 watt or less of power |
155 |
Set the sleep schedule |
155 |
HP Web Jetadmin |
156 |
Software and firmware updates |
156 |
Solve problems |
157 |
Control panel help system |
157 |
Reset factory settings |
158 |
Introduction |
158 |
Method one: Reset factory settings from the printer control panel |
158 |
Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only) |
158 |
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS |
158 |
Change the “Very Low” settings |
159 |
Order supplies |
160 |
Printer does not pick up paper or misfeeds |
160 |
Introduction |
160 |
The printer does not pick up paper |
160 |
The printer picks up multiple sheets of paper |
163 |
The document feeder jams, skews, or picks up multiple sheets of paper |
165 |
Clear paper jams |
166 |
Paper jam locations |
166 |
Auto-navigation for clearing paper jams |
167 |
Experiencing frequent or recurring paper jams? |
167 |
31.13.yz jam error in the document feeder |
168 |
13.B2.D1 jam error in Tray 1 (multipurpose tray) |
171 |
13.B2.D2 jam error in Tray 2 |
173 |
13.A3 jam error in Tray 3 |
178 |
13.A4 jam error in Tray 4 |
184 |
13.A4 jam error in Tray 4 (2,100 sheet feeder HCI) |
191 |
13.B2 jam error in right door |
198 |
13.B4 jam errors in the right door |
201 |
13.B9 jam errors in the fuser |
203 |
13.D3 jam errors in the duplexer |
207 |
13.E1 jam error in the output bin |
209 |
13.E2 jam error in top cover |
210 |
13.60 jam errors in the fuser exit area when printing to a stapler/stacker or floor-standing finisher |
212 |
13.80, 13.83, or 13.84 jam errors in the 3 Bin Stapler/Stacker |
214 |
13.40 or 13.47 Punch jam error in the Floor-standing finisher |
218 |
13.6, 13.7, or 13.8 jam error in the Floor-standing finisher |
221 |
Resolving color print quality problems |
225 |
Introduction |
225 |
Troubleshoot print quality |
226 |
Improve copy image quality |
238 |
Check the scanner glass for dirt and smudges |
239 |
Calibrate the scanner |
240 |
Check the paper settings |
241 |
Check the image-adjustment settings |
241 |
Optimize copy quality for text or pictures |
242 |
Improve scan image quality |
242 |
Check the scanner glass for dirt and smudges |
242 |
Check the resolution settings |
244 |
Check the color settings |
244 |
Check the image-adjustment settings |
244 |
Optimize scan quality for text or pictures |
245 |
Check the output-quality settings |
246 |
Improve fax image quality |
246 |
Check the scanner glass for dirt and smudges |
246 |
Check the send-fax resolution settings |
248 |
Check the image-adjustment settings |
248 |
Optimize fax quality for text or pictures |
249 |
Check the error-correction setting |
249 |
Check the fit-to-page setting |
250 |
Send to a different fax machine |
250 |
Check the sender's fax machine |
250 |
Solve wired network problems |
250 |
Introduction |
250 |
Poor physical connection |
251 |
The computer is unable to communicate with the printer |
251 |
The printer is using incorrect link and duplex settings for the network |
251 |
New software programs might be causing compatibility problems |
251 |
The computer or workstation might be set up incorrectly |
252 |
The printer is disabled, or other network settings are incorrect |
252 |
Solve wireless network problems |
252 |
Introduction |
252 |
Wireless connectivity checklist |
252 |
The printer does not print after the wireless configuration completes |
253 |
The printer does not print, and the computer has a third-party firewall installed |
253 |
The wireless connection does not work after moving the wireless router or printer |
253 |
Cannot connect more computers to the wireless printer |
254 |
The wireless printer loses communication when connected to a VPN |
254 |
The network does not appear in the wireless networks list |
254 |
The wireless network is not functioning |
254 |
Reduce interference on a wireless network |
255 |
Solve fax problems |
255 |
Checklist for solving fax problems |
255 |
General fax problems |
257 |
Service and support |
259 |
HP limited warranty statement |
259 |
UK, Ireland, and Malta |
260 |
Austria, Belgium, Germany, and Luxemburg |
261 |
Belgium, France, and Luxemburg |
261 |
Italy |
262 |
Spain |
263 |
Denmark |
263 |
Norway |
263 |
Sweden |
264 |
Portugal |
264 |
Greece and Cyprus |
264 |
Hungary |
265 |
Czech Republic |
265 |
Slovakia |
265 |
Poland |
266 |
Bulgaria |
266 |
Romania |
266 |
Belgium and the Netherlands |
267 |
Finland |
267 |
Slovenia |
267 |
Croatia |
268 |
Latvia |
268 |
Lithuania |
268 |
Estonia |
268 |
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement |
269 |
Long life consumable and maintenance kit limited warranty statement |
269 |
HP policy on non-HP supplies |
270 |
HP anticounterfeit Web site |
270 |
Data stored on the toner cartridge |
270 |
End User License Agreement |
271 |
Customer self-repair warranty service |
275 |
Customer support |
275 |
Environmental product stewardship program |
277 |
Protecting the environment |
277 |
Ozone production |
277 |
Power consumption |
277 |
Toner consumption |
277 |
Paper use |
278 |
Plastics |
278 |
HP LaserJet print supplies |
278 |
Paper |
278 |
Material restrictions |
278 |
Battery information |
278 |
Disposal of waste equipment by users (EU, UK, and India) |
279 |
Electronic hardware recycling |
279 |
Brazil hardware recycling information |
279 |
WEEE (Turkey) |
280 |
Chemical substances |
280 |
Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements |
280 |
SEPA Ecolabel User Information (China) |
280 |
The regulation of the implementation on China energy label for printer, fax, and copier |
280 |
Restriction on Hazardous Substances statement (India) |
281 |
Substances Table (China) |
282 |
Material Safety Data Sheet (MSDS) |
282 |
EPEAT |
283 |
Substances Table (Taiwan) |
284 |
For more information |
285 |
Regulatory information |
286 |
Regulatory statements |
286 |
Regulatory model identification numbers |
286 |
European Union & United Kingdom Regulatory Notice |
286 |
Class 1 consumer laser statement |
287 |
FCC regulations |
287 |
Canada - Industry Canada ICES-003 Compliance Statement |
287 |
VCCI statement (Japan) |
287 |
EMC statement (Korea) |
287 |
EMC statement (China) |
288 |
Power cord instructions |
288 |
Power cord statement (Japan) |
288 |
Laser safety |
288 |
Laser statement for Finland |
288 |
Nordic Statements (Denmark, Finland, Norway, Sweden) |
289 |
GS statement (Germany) |
289 |
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) |
290 |
EMC statement (Taiwan) |
290 |
Taiwan BSMI USB Port (Walk-up) statement |
290 |
Product stability |
291 |
Telecom (fax) statements |
291 |
Fax Cord Statement |
291 |
Europe Statement for Telecom Operation |
291 |
Declaração para a ANATEL do Brasil |
291 |
New Zealand Telecom Statements |
291 |
Additional FCC statement for telecom products (US) |
292 |
Telephone Consumer Protection Act (US) |
292 |
Industry Canada CS-03 requirements |
292 |
Japan Telecom Mark |
294 |
Belarus |
294 |
Wireless statements |
294 |
European regulatory notice |
294 |
FCC compliance statement—United States |
294 |
Australia statement |
295 |
Brazil: (Portuguese) |
295 |
Canadian statements |
295 |
Products with 5 GHz Operation Industry of Canada |
295 |
Exposure to Radio Frequency Radiation (Canada) |
295 |
European Regulatory Notice |
296 |
China CMIIT Wireless Statement |
296 |
Notice for use in Japan |
296 |
Notice for use in Russia |
296 |
Mexico statement |
296 |
Taiwan statement |
296 |
Taiwan NCC statement |
296 |
Thailand Wireless Statement |
297 |
RFID/NFC Statement |
297 |
China Short Range Device Statement |
297 |