HP Color LaserJet Enterprise MFP M682 Warranty and Legal Guide - Page 22
HP anticounterfeit Web site, You are experiencing a high number of problems with the cartridge.
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HP anticounterfeit Web site Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message indicates the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your toner cartridge might not be a genuine HP toner cartridge if you notice the following: ● The supplies status page indicates that a non-HP supply is installed. ● You are experiencing a high number of problems with the cartridge. ● The cartridge does not look like it usually does (for example, the packaging differs from HP packaging). 16 Chapter 1 Service and support ENWW
![](/manual_guide/products/hewlettpackard-color-laserjet-managed-mfp-e67550-warranty-legal-guide-4c20abc/22.png)
HP anticounterfeit Web site
Go to
www.hp.com/
go/anticounterfeit
when you install an HP toner cartridge and the control-panel message
indicates the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the
problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
●
The supplies status page indicates that a non-HP supply is installed.
●
You are experiencing a high number of problems with the cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).
16
Chapter 1
Service and support
ENWW