HP Color LaserJet Managed MFP E67650 User Guide - Page 9

Introduction

......................................................................................................................................................

140

How to access the HP Embedded Web Server (EWS)

................................................................................

141

HP Embedded Web Server features

.............................................................................................................

141

Configure IP network settings

...........................................................................................................................................

149

Printer sharing disclaimer

..............................................................................................................................

149

View or change network settings

.................................................................................................................

149

Rename the printer on a network

................................................................................................................

149

Manually configure IPv4 TCP/IP parameters from the control panel

.....................................................

150

Manually configure IPv6 TCP/IP parameters from the control panel

.....................................................

150

Link speed and duplex settings

....................................................................................................................

151

Printer security features

.....................................................................................................................................................

152

Introduction

......................................................................................................................................................

152

Security statements

.......................................................................................................................................

152

IP Security

.........................................................................................................................................................

152

Assign or change the system password using the HP Embedded Web Server

....................................

152

Encryption support: HP High Performance Secure Hard Disks

................................................................

153

Lock the formatter

..........................................................................................................................................

153

Energy-conservation settings

...........................................................................................................................................

154

Introduction

......................................................................................................................................................

154

Set the sleep timer and configure the printer to use 1 watt or less of power

......................................

154

Set the sleep schedule

...................................................................................................................................

154

HP Web Jetadmin

.................................................................................................................................................................

156

Software and firmware updates

........................................................................................................................................

157

9

Solve problems

.....................................................................................................................................................................................

159

Customer support

................................................................................................................................................................

160

Control panel help system

.................................................................................................................................................

161

Reset factory settings

.........................................................................................................................................................

162

Introduction

......................................................................................................................................................

162

Method one: Reset factory settings from the printer control panel

.......................................................

162

Method two: Reset factory settings from the HP Embedded Web Server (network-connected

printers only)

....................................................................................................................................................

162

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel

...............................

163

Printer does not pick up paper or misfeeds

....................................................................................................................

164

Introduction

......................................................................................................................................................

164

The printer does not pick up paper

..............................................................................................................

164

The printer picks up multiple sheets of paper

............................................................................................

166

The document feeder jams, skews, or picks up multiple sheets of paper

............................................

170

Clear paper jams

..................................................................................................................................................................

171

Introduction

......................................................................................................................................................

171

Paper jam locations

........................................................................................................................................

172

ENWW

vii

HP Color LaserJet Managed MFP E67650 User Guide - Page 9

How to access the HP Embedded Web Server EWS

Page 9 highlights

Section	Page
Printer overview	13
Warning icons	13
Potential shock hazard	14
Printer views	15
Printer front view	15
Printer back view	18
Interface ports	19
Control-panel view	20
How to use the touchscreen control panel	22
Printer specifications	23
Technical specifications	23
Supported operating systems	27
Printer dimensions	28
Power consumption, electrical specifications, and acoustic emissions	30
Operating-environment range	30
Printer hardware setup and software installation	31
Paper trays	33
Introduction	34
Load paper to Tray 1	34
Introduction	34
Tray 1 paper orientation	36
Use alternative letterhead mode	38
Enable Alternative Letterhead Mode by using the printer control-panel menus	38
Load paper to Tray 2 and the 550-sheet trays	39
Introduction	39
Tray 2 and the 550-sheet trays paper orientation	42
Use alternative letterhead mode	44
Enable Alternative Letterhead Mode by using the printer control-panel menus	44
Load paper to the 2,000-sheet high-capacity input tray	45
Introduction	45
High-capacity input tray paper orientation	47
Use alternative letterhead mode	49
Enable Alternative Letterhead Mode by using the printer control-panel menus	49
Load and print envelopes	50
Introduction	50
Print envelopes	50
Envelope orientation	50
Load and print labels	51
Introduction	51
Manually feed labels	51
Label orientation	51
Configure the 900-sheet 3-bin Stapling Mailbox (Flow model)	52
Configure the default staple location	52
Configure the operation mode	52
Supplies, accessories, and parts	55
Order supplies, accessories, and parts	56
Ordering	56
Replace the toner cartridges	57
Toner-cartridge information	57
Remove and replace the cartridges	58
Replace the toner-collection unit	60
Replace the staple cartridge	63
Introduction	63
Replace the staple cartridge	63
Print	65
Print tasks (Windows)	66
How to print (Windows)	66
Automatically print on both sides (Windows)	66
Manually print on both sides (Windows)	67
Print multiple pages per sheet (Windows)	67
Select the paper type (Windows)	68
Additional print tasks	69
Print tasks (macOS)	70
How to print (macOS)	70
Automatically print on both sides (macOS)	70
Manually print on both sides (macOS)	70
Print multiple pages per sheet (macOS)	71
Select the paper type (macOS)	71
Additional print tasks	71
Store print jobs on the printer to print later or print privately	72
Introduction	72
Create a stored job (Windows)	72
Create a stored job (macOS)	73
Print a stored job	74
Delete a stored job	74
Delete a job that is stored on the printer	74
Change the job storage limit	74
Information sent to printer for Job Accounting purposes	75
Mobile printing solutions	76
Introduction	76
Wi-Fi Direct (wireless models only, with HP Jetdirect 3100w BLE/NFC/Wireless accessory installed)	76
HP ePrint via email	77
AirPrint	78
Android embedded printing	78
Print from a USB flash drive	79
Introduction	79
Enable the USB port for printing	79
Print USB documents	80
Print using high-speed USB 2.0 port (wired)	81
Enable the high-speed USB port for printing	81
Copy	83
Make a copy	84
Copy on both sides (duplex)	86
Additional options when copying	88
Additional copy tasks	90
Scan	91
Set up Scan to Email	92
Introduction	92
Before you begin	92
Step one: Access the HP Embedded Web Server (EWS)	92
Step two: Configure the Network Identification settings	93
Step three: Configure the Scan to Email feature	94
Method one: Basic configuration using the Email Setup Wizard	94
Method two: Advanced configuration using the Email Setup	98
Step four: Configure the Quick Sets (optional)	102
Step five: Set up Scan to Email to use Office 365 Outlook (optional)	103
Introduction	103
Configure the outgoing email server (SMTP) to send an email from an Office 365 Outlook account	103
Set up Scan to Network Folder	105
Introduction	105
Before you begin	105
Step one: Access the HP Embedded Web Server	105
Step two: Set up Scan to Network Folder	106
Method one: Use the Scan to Network Folder Wizard	106
Method two: Use Scan to Network Folder Setup	107
Step one: Begin the configuration	107
Step two: Configure the Scan to Network Folder settings	107
Dialog one: Set the Quick Set name, description, and options for user interaction at the control pan ...	108
Dialog two: Folder Settings	108
Configure the destination folder for scanned documents	109
Select the destination folder permissions	112
Dialog three: Notification settings	113
Dialog four: Scan Settings	114
Dialog five: File Settings	114
Dialog six: Summary	115
Step three: Complete the configuration	115
Set up Scan to SharePoint® (Flow models only)	116
Introduction	116
Before you begin	116
Step one: Access the HP Embedded Web Server (EWS)	116
Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set	117
Quick set scan settings and options for Scan to SharePoint®	118
Set up Scan to USB Drive	121
Introduction	121
Step one: Access the HP Embedded Web Server	121
Step two: Enable Scan to USB Drive	122
Step three: Configure the Quick Sets (optional)	122
Default scan settings for Scan to USB Drive setup	123
Default file settings for Scan to USB Drive setup	123
Scan to email	125
Introduction	125
Scan to email	125
Scan to job storage	128
Introduction	128
Scan to job storage on the printer	128
Print from job storage on the printer	130
Scan to network folder	131
Introduction	131
Scan to network folder	131
Scan to SharePoint	133
Introduction	133
Scan to SharePoint	133
Scan to USB drive	135
Introduction	135
Scan to USB drive	135
Additional options when scanning	137
HP JetAdvantage business solutions	140
Additional scan tasks	141
Fax	143
Set up fax	144
Introduction	144
Set up fax by using the printer control panel	144
Change fax configurations	145
Fax dialing settings	145
General fax send settings	146
Fax receive settings	146
Send a fax	148
Additional fax tasks	150
Manage the printer	151
Advanced configuration with the HP Embedded Web Server (EWS)	152
Introduction	152
How to access the HP Embedded Web Server (EWS)	153
HP Embedded Web Server features	153
Information tab	153
General tab	154
Copy/Print tab	155
Scan/Digital Send tab	155
Fax tab	156
Supplies tab	157
Troubleshooting tab	157
Security tab	158
HP Web Services tab	158
Networking tab	158
Other Links list	160
Configure IP network settings	161
Printer sharing disclaimer	161
View or change network settings	161
Rename the printer on a network	161
Manually configure IPv4 TCP/IP parameters from the control panel	162
Manually configure IPv6 TCP/IP parameters from the control panel	162
Link speed and duplex settings	163
Printer security features	164
Introduction	164
Security statements	164
IP Security	164
Assign or change the system password using the HP Embedded Web Server	164
Encryption support: HP High Performance Secure Hard Disks	165
Lock the formatter	165
Energy-conservation settings	166
Introduction	166
Set the sleep timer and configure the printer to use 1 watt or less of power	166
Set the sleep schedule	166
HP Web Jetadmin	168
Software and firmware updates	169
Solve problems	171
Customer support	172
Control panel help system	173
Reset factory settings	174
Introduction	174
Method one: Reset factory settings from the printer control panel	174
Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)	174
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel	175
Printer does not pick up paper or misfeeds	176
Introduction	176
The printer does not pick up paper	176
The printer picks up multiple sheets of paper	178
The document feeder jams, skews, or picks up multiple sheets of paper	182
Clear paper jams	183
Introduction	183
Paper jam locations	184
Auto-navigation for clearing paper jams	186
Experiencing frequent or recurring paper jams?	186
Clear paper jams in the document feeder - 31.13	187
Clear paper jams in Tray 1 (13.A1)	189
Clear paper jams in Tray 2 (13.A2)	191
Clear paper jams in Tray 3, Tray 4, Tray 5 (13.A3, 13.A4, 13.A5)	195
Clear paper jams in the output bin -13.E1	200
Clear paper jams in the 2000-sheet paper tray (13.A)	201
Clear paper jams in the fuser (13.B9, 13.B2, 13.FF)	205
Clear paper jams in the right door (13.B2)	208
Clear paper jams in the 900-sheet 3-bin Stapling Mailbox (13.E, 13.7)	208
Clear staple jams (13.8)	210
Resolve print-quality problems	212
Introduction	212
Troubleshoot print quality	212
Update the printer firmware	212
Print from a different software program	212
Check the paper-type setting for the print job	212
Check the paper type setting on the printer	212
Check the paper type setting (Windows)	213
Check the paper type setting (macOS)	213
Check toner-cartridge status	213
Print a cleaning page	214
Visually inspect the toner cartridge or cartridges	214
Check paper and the printing environment	215
Step one: Use paper that meets HP specifications	215
Step two: Check the environment	215
Step three: Set the individual tray alignment	215
Try a different print driver	216
Improve copy image quality	217
Check the scanner glass for dirt and smudges	217
Calibrate the scanner	218
Check the paper settings	219
Check the paper selection options	219
Check the image-adjustment settings	219
Optimize copy quality for text or pictures	220
Edge-to-edge copying	220
Improve scan image quality	221
Check the scanner glass for dirt and smudges	221
Check the resolution settings	222
Check the color settings	223
Check the image-adjustment settings	223
Optimize scan quality for text or pictures	224
Check the output-quality settings	224
Improve fax image quality	226
Check the scanner glass for dirt and smudges	226
Check the send-fax resolution settings	227
Check the image-adjustment settings	228
Optimize fax quality for text or pictures	228
Check the error-correction settings	228
Check the fit-to-page setting	229
Send to a different fax machine	229
Check the sender's fax machine	229
Solve fax problems	230
Checklist for solving fax problems	230
What type of phone line are you using?	230
Are you using a surge-protection device?	230
Are you using a phone company voice-messaging service or an answering machine?	230
Does your phone line have a call-waiting feature?	231
Check fax accessory status	231
General fax problems	232
The fax failed to send	232
An Out of Memory status message displays on the printer control panel	232
Print quality of a photo is poor or prints as a gray box	232
You touched the Stop button to cancel a fax, but the fax was still sent	232
No fax address book button displays	232
Not able to locate the Fax settings in HP Web Jetadmin	232
The header is appended to the top of the page when the overlay option is enabled	232
A mix of names and numbers is in the recipients box	232
A one-page fax prints as two pages	232
A document stops in the document feeder in the middle of faxing	233
The volume for sounds coming from the fax accessory is too high or too low	233