HP Color LaserJet Pro M255-M256 Warranty and Legal Guide - Page 27
Customer support, where it is required to return the defective part to HP
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where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. Customer support Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register your product Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. http://www.hp.com/support/ljM255 www.hp.com/go/carepack www.register.hp.com ENWW Customer support 19