HP D7560 Basic Guide - Page 22
Solution 2: Remove the CD/DVD holder from the storage area
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Chapter 2 English Cause: You did not push the CD/DVD holder far enough into the CD/DVD tray. If this did not solve the issue, try the next solution. Solution 2: Remove the CD/DVD holder from the storage area Solution: Remove the CD/DVD holder from the storage area below the main input tray. Lower the CD/DVD tray (located below the control panel). Make sure you loaded a printable disc onto the CD/DVD holder with the printable side up. Push the CD/DVD holder forward into the CD/DVD tray until the lines on the holder line up to the white lines on the tray. The end of the holder marked with arrows goes into the CD/DVD tray first. Cause: You inserted the CD/DVD holder back into the storage area. If this did not solve the issue, try the next solution. Solution 3: Place the CD/DVD on the CD/DVD holder Solution: Remove the CD/DVD holder from the storage area below the main input tray. Remove the printable disc from the CD/DVD tray and load it onto the CD/DVD holder with the printable side up. Push the holder forward into the CD/DVD tray until the lines on the holder line up to the white lines on the tray. The end of the holder marked with arrows goes into the CD/ DVD tray first. Cause: You inserted the disc directly into the CD/DVD tray without placing it on the CD/DVD holder. If this did not solve the issue, try the next solution. 18 HP Photosmart D7500 series