HP DL120 HP ProLiant DL100 Series Server User Guide for HP ProLiant DL120 Gene - Page 53

Power problems, Power source problems, UPS problems

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Page 53 highlights

Power problems Power source problems (on page 53) Power supply problems (on page 53) UPS problems (on page 53) Power source problems Action: 1. Press the Power On/Standby button to be sure it is on. If the server has a Power On/Standby button that returns to its original position after being pressed, be sure you press the switch firmly. 2. Plug another device into the grounded power outlet to be sure the outlet works. Also, be sure the power source meets applicable standards. 3. Replace the power cord with a known functional power cord to be sure it is not faulty. 4. Replace the power strip with a known functional power strip to be sure it is not faulty. 5. Have a qualified electrician check the line voltage to be sure it meets the required specifications. 6. Be sure the proper circuit breaker is in the On position. Power supply problems Action: 1. Be sure no loose connections (on page 37) exist. 2. If the power supplies have LEDs, be sure they indicate that each power supply is working properly. Refer to the server documentation. If LEDs indicate a problem with a power supply, replace the power supply. 3. Be sure the system has enough power, particularly if you recently added hardware, such as hard drives. Additional power supplies may be required. Use the server documentation for productspecific information. UPS problems UPS is not working properly Action: 1. Be sure the UPS batteries are charged to the proper level for operation. See the UPS documentation for details. 2. Be sure the UPS power switch is in the On position. See the UPS documentation for the location of the switch. 3. Be sure the UPS software is updated to the latest version. Use the Power Management software located on the Power Management CD. 4. Be sure the power cord is the correct type for the UPS and the country in which the server is located. See the UPS reference guide for specifications. 5. Be sure the line cord is connected. 6. Be sure each circuit breaker is in the On position, or replace the fuse if needed. If this occurs repeatedly, contact an authorized service provider. Troubleshooting 53

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Troubleshooting 53
Power problems
Power source problems (on page
53
)
Power supply problems (on page
53
)
UPS problems (on page
53
)
Power source problems
Action
:
1.
Press the Power On/Standby button to be sure it is on. If the server has a Power On/Standby button
that returns to its original position after being pressed, be sure you press the switch firmly.
2.
Plug another device into the grounded power outlet to be sure the outlet works. Also, be sure the
power source meets applicable standards.
3.
Replace the power cord with a known functional power cord to be sure it is not faulty.
4.
Replace the power strip with a known functional power strip to be sure it is not faulty.
5.
Have a qualified electrician check the line voltage to be sure it meets the required specifications.
6.
Be sure the proper circuit breaker is in the On position.
Power supply problems
Action
:
1.
Be sure no loose connections (on page
37
) exist.
2.
If the power supplies have LEDs, be sure they indicate that each power supply is working properly.
Refer to the server documentation. If LEDs indicate a problem with a power supply, replace the
power supply.
3.
Be sure the system has enough power, particularly if you recently added hardware, such as hard
drives. Additional power supplies may be required. Use the server documentation for product-
specific information.
UPS problems
UPS is not working properly
Action
:
1.
Be sure the UPS batteries are charged to the proper level for operation. See the UPS documentation
for details.
2.
Be sure the UPS power switch is in the On position. See the UPS documentation for the location of
the switch.
3.
Be sure the UPS software is updated to the latest version. Use the Power Management software
located on the Power Management CD.
4.
Be sure the power cord is the correct type for the UPS and the country in which the server is located.
See the UPS reference guide for specifications.
5.
Be sure the line cord is connected.
6.
Be sure each circuit breaker is in the On position, or replace the fuse if needed. If this occurs
repeatedly, contact an authorized service provider.