HP DL145 ProLiant DL100 Series Servers User Guide - Page 53
Software tools and solutions, Introduction to software problems, Operating system updates
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o /usr/sbin/crash (accesses the crash dump image at /var/crash/$hostname) o /var/adm/messages o /etc/vfstab o /usr/sbin/prtconf Software tools and solutions Software problems ("Introduction to software problems" on page 53) Firmware maintenance (on page 56) Introduction to software problems The best sources of information for software problems are the operating system and application software documentation, which may also point to fault detection tools that report errors and preserve the system configuration. Another useful resource is HP Insight Diagnostics. Use this utility to gather critical system hardware and software information and to help with problem diagnosis. IMPORTANT: This guide provides information for multiple servers. Some information may not apply to the server you are troubleshooting. Refer to the server documentation for information on procedures, hardware options, software tools, and operating systems supported by the server. Refer to "Server software and configuration utilities ("Software and configuration utilities" on page 16)" for more information. Operating system updates Use care when applying operating system updates (Service Packs, hotfixes, and patches). Before updating the operating system, read the release notes for each update. If you do not require specific fixes from the update, it is recommended that you do not apply the updates. Some updates overwrite files specific to HP. If you decide to apply an operating system update: 1. Perform a full system backup. 2. Apply the operating system update, using the instructions provided. 3. Install the current drivers. If you apply the update and have problems, refer to the Software and Drivers Download website (http://h18007.www1.hp.com/support/files/server) to find files to correct the problems. Operating system problems Operating system locks up Action: Scan for viruses with an updated virus scan utility. Troubleshooting 53