HP DL580 HP Insight Diagnostics User Guide - Page 7
Getting started, Installing the Online Edition, Removing HP Survey Utility - proliant support pack
UPC - 882780616011
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Getting started Installing the Online Edition Use the appropriate procedures for your OS environment. Removing HP Survey Utility Before installing the HP Insight Diagnostics Online Edition, HP recommends removing the HP Survey Utility. Use the procedures in this section to remove the software. Removing the HP Survey Utility for Windows® If installed, remove the HP Survey Utility for Windows® before installing HP Insight Diagnostics Online Edition: 1. Go to Add or Remove Programs. 2. Select Hewlett-Packard Survey Utility. 3. Click the Remove button. Removing the HP Survey Utility for Linux If installed, remove the HP Survey Utility for Linux before installing HP Insight Diagnostics Online Edition: 1. Identify which version of the Survey utility is installed. Enter the following command: rpm -qa|grep survey 2. Remove the Survey utility. Enter the following command: rpm -e survey Installing HP Insight Diagnostics for Windows® Online Edition Installing from the HP ProLiant Support Pack Install the HP ProLiant Support Pack (PSP) from the HP SmartStart CD. HP Insight Diagnostics for Windows® installs during the PSP installation. For more information on the PSP, see the HP ProLiant Support Pack and Deployment Utilities User Guide. Installing from the Smart Component 1. Log on to the Windows® server with administrator access rights. 2. Download the Smart Component executable file. 3. Copy the executable file to a temporary directory on the target server. 4. Run the Smart Component executable file to start the HP Diagnostics interactive installation program. Getting started 7