HP Dc5750 Protect Tools User Guide - Page 66
Embedded Security for ProtectTools
UPC - 883585056446
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Embedded Security for ProtectTools Short description Details Solution Encrypting folders, sub folders, and files on PSD causes error message. If the user copies files and folders to the PSD and tries to encrypt folders/files or folders/subfolders, the Error Applying Attributes message appears. The user can encrypt the same files on the C:\ drive on an extra installed hard drive. This is as designed. Moving files/folders to the PSD automatically encrypts them. There is no need to "double-encrypt" the files/ folders. Attempting to double-encrypt them using on the PSD using EFS will produce this error message. Cannot Take Ownership With Another OS In MultiBoot Platform. If a drive is set up for multiple OS boot, ownership can only be taken with the platform initialization wizard in one operating system. This is as designed, for security reasons. Unauthorized administrator can view, delete, rename, or move the contents of encrypted EFS folders. Encrypting a folder does not stop an unauthorized user with administrative rights to view, delete, or move contents of the folder. This is as designed. It is a feature of EFS, not the Embedded Security TPM. Embedded Security uses Microsoft EFS software, and EFS preserves file/folder access rights for all administrators. Encrypted folders with EFS in Windows 2000 are not shown highlighted in green. Encrypted folders with EFS are highlighted in green in Windows XP, but not in Windows 2000. This is as designed. It is a feature of EFS that it does not highlight encrypted folders in Windows 2000, but it does in Windows XP. This is true whether or not an Embedded Security TPM is installed. EFS does not require a password to view encrypted files in Windows 2000. If a user sets up the Embedded Security, logs on as an administrator, then logs off and back on as the administrator, the user can subsequently see files/folders in Windows 2000 without a password. This occurs only in the first administrator account on Windows 2000. If a secondary administrator account is being logged into, this does not occur. This is as designed. It is a feature of EFS in Windows 2000. EFS in Windows XP, by default, will not let the user open files/folders without a password. Software should not be installed on a restore with FAT32 partition. If the user attempts to restore the hard drive using FAT32, there will be no encrypt options for any files/folders using EFS. This is as designed. Microsoft EFS is supported only on NTFS and will not function on FAT32. This is a feature of Microsoft's EFS and is not related to HP ProtectTools software. Windows 2000 User can share to the network any PSD with the hidden ($) share. Windows 2000 User can share to the network any PSD with the hidden ($) share. The hidden share can be accessed over the network using the hidden ($) share. The PSD is not normally shared on the network, but it can be through the hidden ($) share in Windows 2000 only. HP recommends always having the built-in Administrator account password-protected. User is able to encrypt or delete the recovery archive XML file. By design, the ACLs for this folder is not set; therefore, a user can inadvertently or purposely encrypt or delete the file, making it inaccessible. Once this file has been encrypted or deleted, no one can use the TPM software. This is as designed. Users have access rights to an emergency archive in order to save/update their Basic User Key backup copy. Customers should adopt a 'best practices' security approach and instruct users never to encrypt or delete the recovery archive files. HP ProtectTools Embedded Security EFS interaction with Symantec Antivirus or Norton Antivirus produces longer encryption/decryption and scan times. Encrypted files interfere with Symantec Antivirus or Norton Antivirus 2005 virus scan. During the scan process, the Basic User password prompt asks the user for a password every 10 files or so. If the user does not enter a password, the Basic User password prompt times out, allowing NAV2005 to continue with the scan. Encrypting files using HP ProtectTools Embedded Security EFS To reduce the time required to scan HP ProtectTools Embedded Security EFS files, the user can either enter the encryption password before scanning or decrypt before scanning. To reduce the time required to encrypt/decrypt data using HP ProtectTools Embedded Security EFS, the user should disable Auto-Protect on Symantec Antivirus or Norton Antivirus. 60 Chapter 7 Troubleshooting ENWW