HP Dc7100 Global Limited Warranty and Technical Support - Page 6

■ To self-solve or resolve your problem through online chat with an HP support rep (available in English only), access HP Instant Support Professional Edition (ISPE) at: http://www.hp.com/go/ispe ■ Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following information available before you call HP: ❏ Product serial number, model name, and model number ❏ Applicable error messages ❏ Add-on options ❏ Operating system ❏ Third-party hardware or software ❏ Detailed questions Limited Warranty Period The Limited Warranty Period for an HP Hardware Product is a specified, fixed period commencing on the date of purchase. The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in writing. Products Limited Warranty Period and Service Delivery Method* Response Time ** HP Compaq Business 3 years parts Desktop dx6100 Models 1 years labor 1 years on-site HP Compaq Business 3 years parts Desktop dc7100 Models 3 years labor 3 years on-site Next business day Next business day *Warranty Service indicated in this table reflects base level warranty offerings. Enhancements to base warranty may be included with your HP Hardware Product, for current warranty information contact the nearest HP Sales office. ** Response times are based on local standard business days and working hours. Unless otherwise stated, all responses are measured from the time the customer calls until HP has either established a mutually acceptable time for support to be performed, or HP has begun to provide support or remote diagnostics. Next Business Day Warranty Service is based on commercially reasonable effort. In some countries and under certain supplier constraints, response time may vary. If your location is outside the customary service zone, response time may be longer or there may be an additional charge. Contact your local HP service organization for response time availability in your area. 6 www.hp.com