HP DesignJet D5800 Introductory Information - Page 4

13. Status light: indicates the printer's status. If the status light is solid green, the printer is ready. If it is ashing green, the printer is busy. If it is solid amber, there is a system error. If it is ashing amber, the printer needs attention. Front-panel error messages and codes If an error message appears on the front panel that is not included in this list, and you are in doubt about the correct response, turn off the printer and then turn it back on. If the problem persists, contact HP Support. See Using your printer. Error message or code [Color] cartridge has expired [Color] cartridge is missing [Color] cartridge is out of ink [Color] printhead #[n] error: please remove [Color] printhead #[n] error: replace Faulty cartridge. Replace [color] cartridge PDL Error: Ink system not ready Replace [color] cartridge Reseat [color] cartridge 26.n.01 (where n = the ink cartridge number) 29.01 32.1.01 32.2.01 63.04 81.01, 81.03, 86.01 Recommendation Replace the cartridge. Insert a cartridge of the correct color. Replace the cartridge. Remove the incorrect printhead and insert a new printhead of the correct type (color and number). Remove the non-functional printhead and insert a new printhead. Replace the cartridge. Clean the printheads. Replace the cartridge. Remove and reinsert the same cartridge. Remove ink cartridge n and reinstall it in the printer. If the error persists, replace the ink cartridge. If the problem persists, contact HP Support. The maintenance cartridge is not inserted correctly. Open the maintenance cartridge door on the right side of the printer, make sure that the maintenance cartridge is correctly seated, and then close the door. If the problem persists, replace the maintenance cartridge. If the problem persists, contact HP Support. A take-up reel error has occurred. Make sure that the paper is adequately taped to the take-up reel spindle core, and then make sure that the winding direction is correctly set. The take-up reel cannot be detected. Make sure that the take-up reel sensor cable is correctly connected. An input/output problem has occurred with the network card. Try the following remedies: • Make sure that the network cable is correctly connected to the network card. • Verify that your printer rmware is up to date. If the problem persists, contact HP Support. Open the printer window and make sure that there are no obstacles restricting the movement of the drive roller. If the paper has jammed and is restricting the movement of the drive roller, lift the paper load lever and clear the obstruction. If the problem persists, contact HP Support. 3 Introductory Information