HP DesignJet T2000 User Guide - Page 224

Lines are too thick, too thin or missing, Lines appear stepped or jagged

Page 224 highlights

Lines are too thick, too thin or missing 1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. See View information about the paper on page 54. 2. Check that you are using appropriate print-quality settings for your purposes (see Printing on page 75). Select the custom print-quality options in the driver dialog, and try turning on the Maximum detail option (if available). You may wish to reprint your job at this point in case the problem has been solved. 3. If the resolution of your image is greater than the printing resolution, you may notice a loss of line quality. 4. If lines are too thin or missing, print the Image Diagnostics Print. See Image Diagnostics Print on page 219. 5. If the problem remains, go to the front panel and tap , then Printhead alignment to align the printheads. See Align the printhead on page 225. After alignment, you may wish to reprint your job in case the problem has been solved. 6. Go to the front panel and tap advance on page 203. , then perform paper advance calibration: see Recalibrate the paper If the problem persists despite all the above actions, contact your customer service representative for further support. Lines appear stepped or jagged If lines in your image appear stepped or jagged when printed: 1. The problem may be inherent in the image. Try to improve the image with the application you are using to edit it. 2. Check that you are using appropriate print-quality settings. See Printing on page 75. 3. Select the custom print-quality options in the driver dialog, and turn on the Maximum detail option (if available). 216 Chapter 17 Troubleshooting print-quality issues ENWW

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Lines are too thick, too thin or missing
1.
Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in
your software. See
View information about the paper
on page
54
.
2.
Check that you are using appropriate print-quality settings for your purposes (see
Printing
on page
75
).
Select the custom print-quality options in the driver dialog, and try turning on the
Maximum detail
option (if
available). You may wish to reprint your job at this point in case the problem has been solved.
3.
If the resolution of your image is greater than the printing resolution, you may notice a loss of line quality.
4.
If lines are too thin or missing, print the Image Diagnostics Print. See
Image Diagnostics Print
on page
219
.
5.
If the problem remains, go to the front panel and tap
, then
Printhead alignment
to align the
printheads. See
Align the printhead
on page
225
. After alignment, you may wish to reprint your job in case
the problem has been solved.
6.
Go to the front panel and tap
, then perform paper advance calibration: see
Recalibrate the paper
advance
on page
203
.
If the problem persists despite all the above actions, contact your customer service representative for further
support.
Lines appear stepped or jagged
If lines in your image appear stepped or jagged when printed:
1.
The problem may be inherent in the image. Try to improve the image with the application you are using to
edit it.
2.
Check that you are using appropriate print-quality settings. See
Printing
on page
75
.
3.
Select the custom print-quality options in the driver dialog, and turn on the
Maximum detail
option (if
available).
216
Chapter 17
Troubleshooting print-quality issues
ENWW