HP Designjet L65500 HP Designjet L65500 Printer and HP Scitex LX Printer Famil - Page 66

Antivirus Registration, Web Cam Installation, Load a substrate

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the E-mail of the reseller engineer supporting this printer, using the reseller's domain used for creating the account. ● If the reseller is not entitled to use the "Callme@hp" remote troubleshooting tool, then leave the default value: [email protected] 3. Launch the "callme@HP" application under the "tools" menu option and verify the information entered loads correctly into the template. Important: The application will ask for software to be installed, select yes to all the requirements. If no window is displayed, go to the Site Preparation document under the section where the network requirements are described, and check that all the requirements for network connectivity have been met. 4. Submit a Testing Call including the following text in the comment box: "Customer Name Installation Call. Remote Support Configuration Check". Antivirus Registration Antivirus software is pre-installed with the PC equipment. Antivirus license will be valid for 5 years. License renewal will be the Customer's responsibility and it's a requirement for the use of the Callme@HP tool. Note that the installation and registration process may vary after this document has been generated. Always keep updated with the installation notes. Web Cam Installation Unpack the web cam from the package and connect it to the PC of the printer. Wait until the operating system displays "HW ready to use". Go to Windows Start>Print Care Webcam> and check the webcam function. In case of any install issues,re install the drivers from the CD included with the Web cam. Load a substrate For information regarding loading and handling substrates, see the User's Guide. 62 Chapter 9 Prepare for printing ENWW

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the E-mail of the reseller engineer supporting this printer, using the reseller's domain
used for creating the account.
●
If the reseller is not entitled to use the “Callme@hp” remote troubleshooting tool, then
leave the default value: [email protected]
3.
Launch the “callme@HP” application under the “tools” menu option and verify the information
entered loads correctly into the template.
Important:
The application will ask for software to be installed, select yes to all the requirements.
If no window is displayed, go to the Site Preparation document under the section where the network
requirements are described, and check that all the requirements for network connectivity have been
met.
4.
Submit a Testing Call including the following text in the comment box: “Customer Name Installation
Call. Remote Support Configuration Check”.
Antivirus Registration
Antivirus software is pre-installed with the PC equipment. Antivirus license will be valid for 5 years.
License renewal will be the Customer's responsibility and it's a requirement for the use of the
Callme@HP tool.
Note that the installation and registration process may vary after this document has been generated.
Always keep updated with the installation notes.
Web Cam Installation
Unpack the web cam from the package and connect it to the PC of the printer. Wait until the operating
system displays “HW ready to use”.
Go to Windows Start>Print Care Webcam> and check the webcam function.
In case of any install issues,re install the drivers from the CD included with the Web cam.
Load a substrate
For information regarding loading and handling substrates, see the
User's Guide
.
62
Chapter 9
Prepare for printing
ENWW