HP Designjet T620 HP Designjet T620 & T1120 Printer Series - Introductory - Page 4

Table 1, Table 2 - 24

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Table 1 Text messages (continued) Message Recommendation [Color] printhead #[n] out of warranty The printhead's warranty has expired, because of the length of time it has been in operation or because of the volume of ink used. [Color] printhead #[n] warranty warning The printhead's warranty may be invalidated by the use of the wrong kind of ink. IO error Restart the printer. If the problem persists, contact HP Support. See Using your printer. IO warning Try again; if the problem persists, contact HP Support. See Using your printer. Paper advance calibration pending Perform paper advance calibration. See Using your printer. Paper too small to print paper advance calibration Unload paper and load larger paper. Paper too small to scan paper advance calibration Unload paper and load larger paper. PDL Error: Ink system not ready Clean the printheads. See Using your printer. PDL Error: memory full Restart the printer and try resending the job; if necessary, reduce the complexity of the job. PDL Error: parsing error The print job is unintelligible to the printer. Try to recreate and resend it. Check your cable connections. PDL Error: print mode error The paper type or print quality specified for the job are incorrect. Change the loaded paper type or the print settings. PDL Error: printing error Try sending the job again. PDL Error: virtual memory full Restart the printer and try resending the job; if necessary, reduce the complexity of the job. Reseat [color] cartridge Remove and reinsert the same cartridge. See Using your printer. Update: failed. Invalid file Make sure you have selected the correct firmware update file. Then try the update again. Table 2 Numerical error codes Message 01.0, 01.1, 01.2, 21, 21.1, 22.0, 22.1, 22.2, 22.3, 24, 79 52:01 61:01 62, 63, 64, 65, 67, 74.1 94, 94.1 Recommendation Restart the printer. If the problem persists, contact HP Support. See Using your printer. The printer needs internal cleaning. See Using your printer. The file format is wrong and the printer cannot process the job. See Using your printer. Update your printer's firmware. See Using your printer. Restart color calibration. See Using your printer. 3

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Table 1
Text messages (continued)
Message
Recommendation
[Color] printhead #[n] out of war-
ranty
The printhead’s warranty has expired, because of the length of time it has
been in operation or because of the volume of ink used.
[Color] printhead #[n] warranty
warning
The printhead’s warranty may be invalidated by the use of the wrong
kind of ink.
IO error
Restart the printer. If the problem persists, contact HP Support. See
Using
your printer.
IO warning
Try again; if the problem persists, contact HP Support. See
Using your
printer.
Paper advance calibration pending
Perform paper advance calibration. See
Using your printer.
Paper too small to print paper
advance calibration
Unload paper and load larger paper.
Paper too small to scan paper
advance calibration
Unload paper and load larger paper.
PDL Error: Ink system not ready
Clean the printheads. See
Using your printer.
PDL Error: memory full
Restart the printer and try resending the job; if necessary, reduce the
complexity of the job.
PDL Error: parsing error
The print job is unintelligible to the printer. Try to recreate and resend it.
Check your cable connections.
PDL Error: print mode error
The paper type or print quality specified for the job are incorrect. Change
the loaded paper type or the print settings.
PDL Error: printing error
Try sending the job again.
PDL Error: virtual memory full
Restart the printer and try resending the job; if necessary, reduce the
complexity of the job.
Reseat [color] cartridge
Remove and reinsert the same cartridge. See
Using your printer.
Update: failed. Invalid file
Make sure you have selected the correct firmware update file. Then try the
update again.
Table 2
Numerical error codes
Message
Recommendation
01.0, 01.1, 01.2, 21, 21.1, 22.0,
22.1, 22.2, 22.3, 24, 79
Restart the printer. If the problem persists, contact HP Support. See Using
your printer.
52:01
The printer needs internal cleaning. See
Using your printer.
61:01
The file format is wrong and the printer cannot process the job. See
Using
your printer.
62, 63, 64, 65, 67, 74.1
Update your printer’s firmware. See
Using your printer.
94, 94.1
Restart color calibration. See
Using your printer.
3