HP Deskjet 960c HP DeskJet 990C, 980C, and 960C series - (English) Quick Refer - Page 3
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english quick reference guide hp deskjet 990c/980c/960c series table of contents introducing the hp deskjet printer 1 print cartridges 2 printer cables 2 software updates 2 finding information 3 viewing quick help 4 Windows 95, 98, Me, 2000, and NT 4.0 users 4 Macintosh users 5 viewing printer information in Windows 3.1x and DOS 6 Windows 3.1x users 6 DOS users 6 contacting hp customer care 7 hp's support process 7 hp customer care e-support 7 hp customer care by phone 9 obtaining hp customer care repair 11 obtaining a warranty extension 11 solving Windows installation problems 12 limited warranty statement 17 environmental statement 19 index 20 regulatory notices inside back cover iii
english
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quick reference guide
introducing the hp deskjet printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
printer cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
viewing quick help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Windows 95, 98, Me, 2000, and NT 4.0 users . . . . . . . . . . . . . . . . . . . . . . .4
Macintosh users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
viewing printer information in Windows 3.1x and DOS. . . . . . . . . . . . . . . . . . .6
Windows 3.1x users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
DOS users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
contacting hp customer care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
hp’s support process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
hp customer care e-support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
hp customer care by phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
obtaining hp customer care repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
obtaining a warranty extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
solving Windows installation problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
environmental statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . inside back cover
hp deskjet 990c/980c/960c series
table of contents