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HP Deskjet D2360 Software Help - Page 77

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If no error message appears Check the status of the printer by using the printer tools. To gain access to the tools, open the Printer Properties dialog box, click the Features tab, and then click the Printer services button. Use the printer tools to perform the following tasks: ● View estimated ink levels. ● Clean the print cartridges. ● Calibrate the printer. ● Print a test page. ● Perform other functions as needed. Document prints slowly Multiple software programs are open The computer resources are insufficient for the printer to print at its optimum speed. To increase printer speed, close all unnecessary software programs when printing. Complex documents, graphics, or photos are printing Documents containing graphics or photos print more slowly than text documents. Best or Maximum dpi print mode is selected The printer prints more slowly when Best or Maximum dpi is selected as the print quality. To increase the printer speed, select a different print quality mode. Printer is in ink-backup mode The printer might print more slowly if it is in ink-backup mode. For more information, see Ink-backup mode. To increase the print speed, use two print cartridges in the printer. Printer software is outdated Outdated printer software might be installed. For information about updating the printer software, see Download printer software updates. Computer does not meet system requirements If your computer does not have enough RAM or a large amount of free space on the hard drive, the printer processing time will be longer. 1. Verify that the computer hard disk space, RAM, and processor speed meet the system requirements. The system requirements are listed in the reference guide that came with the printer. 2. Make space available on the hard drive by deleting unwanted files. HP Photosmart Software Help 75

Section	Page
Contents	3
Welcome	5
Special features	7
Get started	8
The printer at a glance	8
Buttons and lights	9
Power button and light	9
Print Cancel button	10
Photosmart Express button	10
Paper tray	11
Unfold the paper tray	11
Use the paper tray	12
Fold the paper tray	13
Print cartridges	14
Ink-backup mode	15
Ink-backup mode output	16
Exit ink-backup mode	16
Connect to the printer	17
USB	17
Print using the Photosmart Express button	18
About the Photosmart Express button	18
About the HP Photosmart Express software	18
Print photos	19
Print borderless photos	19
Print photos with a border	21
HP Real Life technologies photo fix	22
Photo print cartridge	22
Exif Print	23
Store and handle photo paper	24
Save money when printing photos	24
Print other documents	25
Print e-mail	25
Print documents	26
Print letters	27
Print envelopes	28
Print postcards	29
Print index cards and other small media	30
Print labels	31
Print CD/DVD tattoos	31
Print transparencies	32
Print brochures	33
Print greeting cards	34
Print booklets	35
Print posters	37
Print iron-on transfers	38
Printing tips	40
Printing shortcuts	40
Create printing shortcuts	40
Fast/Economical printing	41
Select a paper type	42
Change the print speed or quality	42
Print resolution	42
Maximum dpi	43
Print in grayscale	43
Set the page order	43
Set a custom paper size	44
Print multiple pages on a single sheet of paper	44
Resize a document	44
Print preview	45
Two-sided printing	45
Bound two-sided documents	46
Printer software	48
Make the HP Deskjet the default printer	48
Set default print settings	48
Printer Properties dialog box	49
What's This? help	50
Ink Status window	50
Download printer software updates	51
Maintenance	52
Install print cartridges	52
Print cartridge combinations	52
Selection numbers	52
Ink-backup mode	53
Installation instructions	53
Align the print cartridges	55
Automatically clean print cartridges	55
Calibrate color	55
Print a test page	56
View estimated ink levels	56
Maintain the printer body	56
Remove ink from your skin and clothing	56
Manually clean print cartridges	57
Maintain print cartridges	58
Maintenance tips	58
Storage tips	58
Print cartridge protector	59
Printer Toolbox	59
Troubleshooting	61
Installation problems	61
Installation program stops	61
\	62
Printer name does not appear	63
Printer does not print	63
Verify the following	63
Check the printer cable connection	64
Clear the print queue	64
If the printer still does not print	65
Paper jam	65
Paper problems	66
Printer does not feed paper	66
Out of paper message	66
Printer prints on multiple sheets at once	66
Printer is stalled	67
Print cartridge problems	67
Incorrect print cartridge	68
Print cartridge is faulty or not installed properly	68
\	69
\	69
Photos do not print correctly	69
Check the paper tray	69
Check the printer properties	69
Print quality is poor	70
Streaks and missing lines	70
Print is faded	70
Blank pages print	71
Document is misprinted	71
Text and images are misaligned	71
Document is printed off-center or at an angle	71
Parts of the document are missing or printed in the wrong place	71
Envelope is printed at an angle	72
Document does not reflect the new print settings	72
Problems with borderless documents	72
Borderless printing guidelines	72
Image is printed at an angle	72
Fading occurs on the edges of a photo	73
Photo has an unwanted border	73
For small photo paper	73
For small photo paper with a tear-off tab	74
HP Photosmart Express software is not installed	74
Error messages	75
Print cartridge error messages	75
Other error messages	75
Power light is on or flashing	76
What the flashing light means	76
If an error message appears	76
If no error message appears	77
Document prints slowly	77
If you continue to have problems	78
HP support	79
Support process	79
HP support by phone	79
Phone support period	79
Placing a call	79
After the phone support period	80
Supplies	81
Technical information	82
Printer specifications	82
Environmental product stewardship program	82
Paper use	83
Plastics	83
Material safety data sheets	83
Recycling program	83
HP inkjet supplies recycling program	83
Energy consumption - Energy Star	83
Regulatory notices	84
FCC statement	84
LED indicator statement	84
Notice to users in Korea	84