HP Deskjet Ink Advantage 4620 Getting Started Guide - Page 24

Step 4. Run the Wireless Test Report, Step 1: Make sure the wireless 802.11 light is turned

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English Solve setup problems Step 1: Make sure the wireless (802.11) light is turned on If the blue light near the printer's wireless button is not lit, the wireless capabilities might not have been turned on. To turn on wireless, press the (Wireless) button on the printer control panel. If you see a Wireless is Off option in the list, using the buttons on the right, select Wireless Settings, select Wireless: On/Off, and then select On. Step 2. Make sure the computer is connected to the network Make sure your computer is connected to your wireless network. If the computer is not connected to the network, you cannot use the printer over the network. If you are unable to get your computer connected to your network, contact the person who set up your network or the router manufacturer as there might be a hardware issue with either your router or computer. Step 3. Restart components of the wireless network Turn off the router and the printer, and then turn them back on in this order: router first and then the printer. If you still are unable to connect, turn off the router, printer, and your computer, and then turn them back on in this order: router first, then the printer, and then the computer. Sometimes, turning off the power and then turning it back on recovers from a network communication issue. Step 4. Run the Wireless Test Report For wireless networking issues, run the Wireless Test Report. For more information, see "Step 2: Test the wireless connection" on page 19. Tip: If the Wireless Test Report indicates the signal is weak, try moving the printer closer to the wireless router. Reducing interference The following tips might help reduce the chances for interference in a wireless network: • Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signals. • Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength. • Position the access point or wireless router in a central location in line of sight with the wireless devices on the network. • Keep all wireless devices on the network within range of one another. 24

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English
24
Solve setup problems
Step 1: Make sure the wireless (802.11) light is turned on
If the blue light near the printer’s wireless button is
not lit, the wireless capabilities might not have been
turned on.
To turn on wireless, press the
(Wireless) button on
the printer control panel. If you see a
Wireless is Off
option in the list, using the buttons on the right, select
Wireless Settings
, select
Wireless: On/Off
, and then
select
On
.
Step 2. Make sure the computer is connected to the network
Make sure your computer is connected to your
wireless network. If the computer is not connected
to the network, you cannot use the printer over the
network. If you are unable to get your computer
connected to your network, contact the person who
set up your network or the router manufacturer as
there might be a hardware issue with either your
router or computer.
Step 3. Restart components of the wireless network
Turn off the router and the printer, and then turn them
back on in this order: router first and then the printer.
If you still are unable to connect, turn off the router,
printer, and your computer, and then turn them back
on in this order: router first, then the printer, and
then the computer. Sometimes, turning off the power
and then turning it back on recovers from a network
communication issue.
Step 4. Run the Wireless Test Report
For wireless networking issues, run the Wireless Test
Report.
For more information, see ”Step 2: Test the wireless
connection” on page 19.
Tip:
If the Wireless Test Report indicates the
signal is weak, try moving the printer closer to
the wireless router.
Reducing interference
The following tips might help reduce the
chances for interference in a wireless network:
•
Keep the wireless devices away from large
metal objects, such as filing cabinets, and
other electromagnetic devices, such as
microwaves and cordless telephones, as
these objects can disrupt radio signals.
•
Keep the wireless devices away from large
masonry structures and other building
structures as these objects can absorb radio
waves and lower signal strength.
•
Position the access point or wireless router in
a central location in line of sight with the
wireless devices on the network.
•
Keep all wireless devices on the network
within range of one another.