HP Deskpro /M Desktop PC 486/50M Compaq Deskpro Family of Personal Computers, - Page 48
No Network or Modem Connection
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19. No Network or Modem Connection No network/modem connection. Network N Replace jack or modem jack or have jack active? activated. Y Digital line? Y Connect to non-digital line. N NIC/modem configured in OS? N Reload drivers and reconfigure. Y Disconnect all power from PC and open computer. Reseat NIC/modem if applicable. Y OK? N Replace NIC/modem if applicable. Y OK? Done Done N Replace system board. 3-20 Troubleshooting Flowcharts for Portable Computers
3-20
Troubleshooting Flowcharts for Portable Computers
19. No Network or Modem Connection
Y
N
Digital line?
Disconnect all
power from PC
and open computer.
Y
Connect to
non-digital line.
No network/modem
connection.
Reseat NIC/modem
if applicable.
Network
or modem jack
active?
Replace jack
or have jack
activated.
N
NIC/modem
configured in
OS?
N
Reload drivers
and reconfigure.
N
OK?
Y
Done
Replace NIC/modem
if applicable.
N
OK?
Y
Done
Replace
system board.
Y