HP ENVY 14-1000 HP ENVY 14 Notebook PC - Maintenance and Service Guide - Page 24

Illustrated parts catalog, Service tag - drivers

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3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item (1) (2) (3) Component Product name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description Description This is the product name affixed to the front of the computer. This is an alphanumeric identifier that is unique to each product. This number provides specific information about the product's hardware components. The part number helps a service technician determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 14 Chapter 3 Illustrated parts catalog

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3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
number provided on the service tag.
Item
Component
Description
(1)
Product name
This is the product name affixed to the front of the
computer.
(2)
Serial number (s/n)
This is an alphanumeric identifier that is unique to each
product.
(3)
Part number/Product number (p/n)
This number provides specific information about the
product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.
(4)
Warranty period
This number describes the duration of the warranty
period for the computer.
(5)
Model description
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
14
Chapter 3
Illustrated parts catalog