HP ENVY 15-q100 ENVY m6 Notebook PC Maintenance and Service Guide - Page 42

To update BIOS, Support & Drivers > click Drivers & Software

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CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: 1. Navigate to www.hp.com. 2. Click Support & Drivers > click Drivers & Software. 3. In the Enter a product name/number box, type the computer model information, and then click Search. 4. Click the link for the computer model. 5. Select the operating system, and then click Next. 6. Under Step 2: Select a Download, click the BIOS link. 7. Click the link for the most recent BIOS. 8. Click the Download button, and then follow the on-screen instructions. Before removing a memory module, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 29). 5. Remove the service cover (see WLAN module on page 30). Remove the memory module: 1. Lift the left edge of the memory module shield and swing it up and to the right until the memory modules are accessible. 34 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

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CAUTION:
Failure to update the computer to the latest BIOS prior to installing new memory may result
in various system problems.
To update BIOS:
1.
Navigate to
www.hp.com
.
2.
Click
Support & Drivers > click Drivers & Software
.
3.
In the
Enter a product name/number box
, type the computer model information, and then click
Search
.
4.
Click the link for the computer model.
5.
Select the operating system, and then click
Next
.
6.
Under
Step 2: Select a Download
, click the
BIOS
link.
7.
Click the link for the most recent BIOS.
8.
Click the
Download
button, and then follow the on-screen instructions.
Before removing a memory module, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
Battery
on page
29
).
5.
Remove the service cover (see
WLAN module
on page
30
).
Remove the memory module:
1.
Lift the left edge of the memory module shield and swing it up and to the right until the memory
modules are accessible.
34
Chapter 5
Removal and replacement procedures for Customer Self-Repair parts