HP ENVY 15z-q100 HP ENVY m6 Notebook PC HP ENVY Notebook PC Maintenance and Se - Page 94

Using HP PC Hardware Diagnostics (UEFI), Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

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Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. To start HP PC Hardware Diagnostics UEFI: 1. Turn on or restart the computer, quickly press esc, and then press f2. The BIOS searches three places for the diagnostic tools, in the following order: a. Connected USB drive b. Hard drive c. BIOS 2. When the diagnostic tool opens, click the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. There are two options to download HP PC Hardward Diagnostics to USB device. Option 1: HP PC Diagnostics homepage-Provides access to the latest UEFI version. 1. Go to http://www.hp.com/go/techcenter/pcdiags. 2. Click the UEFI Dowload link, and then select Run. Option 2: Support and Drivers pages-Provides downloads for a specific product for earlier and later versions. 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click Download Drivers. 3. Enter the product name in the text box, and then click Go. -or- Click Find Now to let HP automatically detect your product. 4. Select your computer model, and then select your operating system. 5. In the Diagnostic section, click HP UEFI Support Environment. 6. Click Download, and then select Run. 86 Chapter 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)

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Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs
outside the operating system so that it can isolate hardware failures from issues that are caused by the
operating system or other software components.
To start HP PC Hardware Diagnostics UEFI:
1.
Turn on or restart the computer, quickly press
esc
, and then press
f2
.
The BIOS searches three places for the diagnostic tools, in the following order:
a.
Connected USB drive
b.
Hard drive
c.
BIOS
2.
When the diagnostic tool opens, click the type of diagnostic test you want to run, and then follow
the on-screen instructions.
NOTE:
If you need to stop a diagnostic test, press
esc
.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE:
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in
English only.
There are two options to download HP PC Hardward Diagnostics to USB device.
Option 1: HP PC Diagnostics homepage
–Provides access to the latest UEFI version.
1.
Go to
go/techcenter/pcdiags
.
2.
Click the
UEFI Dowload
link, and then select
Run
.
Option 2: Support and Drivers pages
–Provides downloads for a specific product for earlier and
later versions.
1.
Go to
.
2.
Point to
Support
, located at the top of the page, and then click
Download Drivers
.
3.
Enter the product name in the text box, and then click
Go
.
–or–
Click
Find Now
to let HP automatically detect your product.
4.
Select your computer model, and then select your operating system.
5.
In the
Diagnostic
section, click
HP UEFI Support Environment
.
6.
Click
Download
, and then select
Run
.
86
Chapter 7
Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)