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HP ENVY 17-j150nr User Guide - Windows 8 - Page 94

Recovering using HP Recovery Manager, What you need to know

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To use the f11 key: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and then follow the on-screen instructions. To use the Start screen: 1. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. 2. Click Settings. 3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. The HP Recovery partition (select models only) allows Minimized Image Recovery. What you need to know ● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer. ● Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. ● HP Recovery media must be used if the computer hard drive fails. ● To use the Factory Reset or System Recovery options, you must use HP Recovery media. ● If the HP Recovery media do not work, you can obtain recovery media for your system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 84 Chapter 11 Backing up, restoring, and recovering

Section	Page
Starting right	11
Best practices	11
Fun things to do	12
More HP resources	13
Getting to know your computer	14
Finding your hardware and software information	14
Locating hardware	14
Locating software	14
Right side	15
Left side	16
Display	18
Top	19
TouchPad	19
Lights	20
Buttons and speakers	21
Keys	23
Bottom	24
Labels	26
Connecting to a network	27
Connecting to a wireless network	27
Using the wireless controls	27
Using the wireless button	27
Using operating system controls	28
Using a WLAN	28
Using an Internet service provider	28
Setting up a WLAN	29
Configuring a wireless router	29
Protecting your WLAN	29
Connecting to a WLAN	30
Using Bluetooth wireless devices (select models only)	30
Connecting to a wired network	31
Connecting to a local area network (LAN)	31
Enjoying entertainment features	32
Using the webcam (select models only)	34
Using audio	34
Connecting speakers	34
Connecting headphones	35
Connecting a microphone	35
Using Beats Audio (select models only)	35
Accessing Beats Audio Control Panel	35
Enabling and disabling Beats Audio (select models only)	35
Checking the sound	36
Using video	37
Connecting an HDMI device	37
Configuring HDMI audio settings	38
Using Intel Wireless Display (select models only)	38
Managing your audio and video files	38
Navigating using touch gestures, pointing devices and the keyboard	39
Using the TouchPad	39
Using TouchPad gestures	39
Tapping	40
Scrolling	41
Pinching/zooming	41
Rotating (select models only)	42
2-finger click (select models only)	42
Flicking (select models only)	43
Edge swipes	43
Right-edge swipe	43
Top-edge swipe	44
Left-edge swipe	44
Using touch screen gestures (select models only)	45
One-finger slide	45
Tapping	45
Scrolling	46
Pinching/stretching	46
Rotating (select models only)	47
Edge swipes	47
Right-edge swipe	47
Left-edge swipe	48
Top-edge swipe and bottom-edge swipe	48
Setting touch screen preferences (select models only)	49
Using the keyboard and mouse	49
Using the keys	50
Using the action keys	50
Using Microsoft Windows 8 shortcut keys	51
Using the hot keys (select models only)	52
Using the integrated numeric keypad	52
Managing power	53
Initiating Sleep and Hibernation	53
Intel Rapid Start Technology (select models only)	53
Initiating and exiting Sleep	54
Enabling and exiting user-initiated hibernation	54
Setting password protection on wakeup	55
Using the power meter and power settings	55
Running on battery power	55
Removing a user-replaceable battery	55
Finding battery information	56
Conserving battery power	56
Identifying low battery levels	57
Resolving a low battery level	57
Resolving a low battery level when external power is available	57
Resolving a low battery level when no power source is available	57
Resolving a low battery level when the computer cannot exit Hibernation	57
Storing a user-replaceable battery	57
Disposing of a user-replaceable battery	58
Replacing a user-replaceable battery	58
Running on external AC power	58
Troubleshooting power problems	59
HP CoolSense (select models only)	59
Refreshing your software content with Intel Smart Connect Technology (select models only)	59
Shutting down (turning off) the computer	60
Managing and sharing information	61
Using a USB device	61
Connecting a USB device	62
Removing a USB device	62
Connecting a powered USB device	62
Inserting and removing a digital storage card	63
Using optical drives	64
Inserting an optical disc	65
Tray-load	65
Removing an optical disc	65
Tray-load	65
When the disc tray opens normally	66
When the disc tray fails to open normally	66
Sharing data and drives and accessing software	67
Maintaining your computer	69
Improving performance	69
Handling drives	69
Replacing the primary hard drive	70
Replacing the secondary hard drive (select models only)	72
Using HP 3D DriveGuard (select models only)	74
Using Disk Defragmenter	74
Using Disk Cleanup	75
Adding or replacing memory modules	75
Updating programs and drivers	79
Cleaning your computer	79
Cleaning the display, sides, and cover	79
Cleaning the TouchPad and keyboard	79
Traveling with or shipping your computer	80
Securing your computer and information	81
Using passwords	81
Setting Windows passwords	82
Setting Setup Utility (BIOS) passwords	82
Using the fingerprint reader	83
Using HP SimplePass (select models only)	83
Registering fingerprints	83
Using your registered fingerprint to log on to Windows	84
Using Internet security software	84
Using antivirus software	84
Using firewall software	84
Installing software updates	85
Installing critical security updates	85
Installing HP and third-party software updates	85
Securing your wireless network	85
Backing up your software applications and information	85
Using an optional security cable lock	85
Using Setup Utility (BIOS) and System Diagnostics	87
Starting Setup Utility (BIOS)	87
Updating the BIOS	87
Determining the BIOS version	87
Downloading a BIOS update	88
Using System Diagnostics	89
Backing up, restoring, and recovering	90
Creating recovery media and backups	90
Creating HP Recovery media	91
Restore and recovery	92
Using Windows Refresh for quick and easy recovery	93
Remove everything and reinstall Windows	93
Recovering using HP Recovery Manager	94
What you need to know	94
Using the HP Recovery partition to recover a minimized image (select models only)	95
Using HP Recovery media to recover	95
Changing the computer boot order	95
Removing the HP Recovery partition	96
Specifications	97
Input power	97
Operating environment	98
Electrostatic Discharge	99

Match case Limit results 1 per page

To use the

f11

key:

Press

f11

while the computer boots.

– or –

Press and hold

f11

as you press the power button.

Select

Troubleshoot

from the boot options menu.

Select

Reset your PC

, and then follow the on-screen instructions.

To use the Start screen:

From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the

charms.

Click

Settings

Click

Change PC settings

in the bottom-right corner of the screen, and then select

General

from the PC settings screen.

Under

Remove everything and reinstall Windows

, select

Get started

, and follow the on-

screen instructions.

Recovering using HP Recovery Manager

HP Recovery Manager software allows you to recover the computer to its original factory state. Using

the HP Recovery media you created, you can choose from one of the following recovery options:

●

System Recovery—Reinstalls the original operating system, and then configures the settings for

the programs that were installed at the factory.

●

Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers

and software, but not other software applications.

●

Factory Reset—Restores the computer to its original factory state by deleting all information

from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the

software that was installed at the factory.

The HP Recovery partition (select models only) allows Minimized Image Recovery.

What you need to know

●

HP Recovery Manager recovers only software that was installed at the factory. For software not

provided with this computer, you must either download the software from the manufacturer's

website or reinstall the software from the media provided by the manufacturer.

●

Recovery through HP Recovery Manager should be used as a final attempt to correct computer

issues.

●

HP Recovery media must be used if the computer hard drive fails.

●

To use the Factory Reset or System Recovery options, you must use HP Recovery media.

●

If the HP Recovery media do not work, you can obtain recovery media for your system from the

HP website. For U.S. support, go to

http://www.hp.com/

go/contactHP

. For worldwide support, go

http://welcome.hp.com/

country/us/en/wwcontact_us.html

Chapter 11

Backing up, restoring, and recovering