HP ENVY 20-d000 Quick Setup Guide - Page 14
Power
View all HP ENVY 20-d000 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 14 highlights
Symptom Possible solution Computer seems to be locked up and is not responding. Use the Task Manager to close any programs not responding, or restart the computer: 1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. Select Task Manager. 3. Select the program that is not responding, and then select End task. If closing programs does not work, restart the computer: 1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. Select the Power icon, and then select Restart. Or, press and hold the Power button on the computer for 5 or more seconds to turn off the computer, and then press the Power button to restart the computer. Error message: Invalid system disk or NonSystem disk or Disk error. When drive activity stops, remove the disc and press the spacebar on the keyboard. The computer should start up. Power Symptom Possible solution Computer does not turn off when the Power button is pressed. Press and hold the Power button until the computer turns off. Check Power Settings. Computer shuts ● down ● automatically. The computer might be in an exceedingly hot environment. Let it cool down. Ensure that computer air vents are not blocked and that the internal fan is running - see Cleaning procedures on page 7. (Your computer might not have an internal fan.) 10 Chapter 5 Troubleshooting