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HP ENVY 27-inch Displays Manual

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HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 1
HP ENVY 27 27-inch IPS Monitor User Guide
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 2
® mark are registered U.S. marks. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 3
About This Guide This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life
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iv About This Guide ENWW
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HP ENVY 27 27-inch IPS Monitor 1 Accessories ...2 Optional Accessories 2 2 Safety and Maintenance Guidelines 3 Important Safety Information ...3 Safety Precautions ...4 Maintenance Guidelines ...4 Cleaning the Monitor 4 Shipping the Monitor 5 3 Setting Up the Monitor ...6 Unpacking the Monitor
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 6
Display (OSD 16 Identifying Monitor Conditions 20 Power-Saver Feature ...21 5 Troubleshooting ...22 Resolving Common Issues ...22 Getting Support from the HP website 23 Preparing to Call Technical Support 23 Locating the Rating Label ...24 6 Technical Specifications ...25 ENVY 27 27-inch IPS
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 7
27 27-inch IPS Monitor Figure 1-1 HP ENVY 27 27-inch IPS Monitor The HP ENVY 27 27-inch IPS Monitor has an active matrix, thin-film transistor (TFT) screen with an LED backlight and the following features: • Large 27-inch/68.6 cm diagonal display with 1920 x 1080 at 60Hz, plus full-screen support
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 8
• Plug and Play capability, if supported by your operating system • On-screen display (OSD) adjustments for easy setup and screen optimization ( documents Accessories • Power adapter • Power cord • HDMI cable • Audio cable • Cable management clip • Documentation and Software CD Optional Accessories
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 9
injury, see the HP Safety and Comfort Guide on the HP website at http://www.hp.com/ergo or on the documentation CD. The guide describes proper workstation, correctly sized furniture designed to properly support your HP LCD Monitor. WARNING: LCD monitors that are inappropriately situated on dressers,
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 10
yourself. Adjust only those controls that are covered in the operating instructions. • If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. • Turn the monitor off when not in use. You can substantially increase the
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 11
You might need it later if you move or ship the monitor. To prepare the monitor for shipping: 1. Disconnect the power and video cables from the monitor. 2. Lay the monitor on a flat and even surface with the bottom side of the monitor extending over the edge of the surface. 3. Slide the base latches
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 12
. Store the packing box. 2. Turn off the computer and other attached devices. 3. Prepare a flat area to assemble the monitor. NOTE: Use only the power cord and adapter provided with this monitor. Installing the Base Stand 1. Place the monitor on a flat and even surface with the bottom side of the
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 13
VGA Cable Connect one end of the VGA cable to the back of the monitor and the other end of the cable to the input device. The VGA cable input signal. To output audio from a VGA source through the monitor, you must connect one end of the audio cable to the back of the monitor and the other end of
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 14
Figure 3-3 Connecting the VGA video and audio cables Sub HDMI SPDIF Connecting the HDMI Cable Connect one end of the HDMI cable to the back of the monitor and the other end of the cable to the input device. The HDMI cable is provided. Figure 3-4 Connecting the HDMI Cable Sub HDMI SPDIF HDMI
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 15
output device. Figure 3-5 Connecting a Subwoofer Sub HDMI SPDIF Sub Connecting a Digital Audio Device Connect one end of the SPDIF cable to the back of the monitor and the other end of the cable to the audio output device. The SPDIF cable is not provided. Figure 3-6 Connecting the SPDIF Cable
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Connecting a Headphone Connect the headphone cable to the right side of the monitor. Figure 3-7 Connecting the Headphone Sub HDMI SPDIF Managing the Cables A cable management comes with the Figure 3-8 Managing the Cables HDMI SPDIF Sub Sub HDMI SPDIF 10 Chapter 3 Setting Up the Monitor ENWW
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not pull on a cord or cable. For additional information, see Technical Specifications on page 25. 2. Connect the round end of the power cord to the monitor, and then connect one end of the power cord to the power supply and the other end to a grounded electrical outlet. WARNING: To prevent injury
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 18
graphics card and monitor must both support HDCP to display protected content. Turning on the Monitor 1. Press the power display resolution, and the recommended preset display resolution. HP Watermark and Image Retention Policy This monitor model is designed with IPS (In-Plane Switching) display
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 19
is not an active input, then the monitor displays the other input if it is active. You can change the default source in the OSD by pressing the Menu button and selecting Source Control > Default Source. Activating Beats Audio Activate the Beats Audio function to enjoy optimized stereo-sound quality
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 20
(INF or ICM files) manually from the CD, in case of an installation error. See the "HP Monitor Software Information" file on the CD for instructions (in English only). Downloading updated drivers from the Internet 1. Go to the HP Technical Support website at http://www.hp.com/support. 2. Select your
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 21
Control Buttons Control buttons are located on the base of the monitor. Button Beats Audio Menu Auto Adjust Audio Icon Description Enables Beats Audio technology. Opens the OSD menu. Press to activate the auto adjustment feature to optimize the screen image. Available only in VGA source. Opens
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 22
Using the On-Screen Display (OSD) Use the On-Screen Display (OSD) to adjust the screen image based on your viewing preferences. To access the OSD: 1. Make sure the monitor is on. 2. To access the OSD menu, press the Menu button. The OSD Main Menu appears. 3. To navigate through the Main or sub-
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 23
the screen image up and down. Selects the method on how displayed information on the monitor will be formatted. Select: • Fill to Screen-image fills the . • Overscan-supports over-scanning of the image for HDMI inputs. This option can be set to: • Off • On ENWW Using the On-Screen Display (OSD) 17
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 24
. The factory default is 30 seconds. Rotates the viewing position of the OSD menu. Power Saver Power-On Recall Mode Display Selects the power-management features of the monitor. Enables the power saving feature (see Power-Saver Feature on page 21). Select: • On • Off The factory default is On
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 25
Monitor Status DDC/CI Support Bezel Power LED Audio Sleep Timer Ambient Light Sensor Current Settings Recommended Settings Description Displays the operating status of the monitor each time the monitor Adjusts the audio volume. Selects the audio source signal. Enables the Beats Audio technology
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 26
. The serial number is needed if contacting HP technical support. Reports the firmware version of the monitor. Reports the total hours of backlight operation. For service support, see the HP Technical Support website at http://www.hp.com/support. Returns settings to factory defaults. Selects the
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 27
the normal watts of power. For power usage, see Technical Specifications on page 25. The monitor also supports a power-saver mode that is controlled by the computer. When the monitor is in the reduced-power state, the monitor screen is blank, the backlight is off, the Power light is amber, and the
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 28
for your system from the HP website at http://www.hp.com.support. For other systems, see the website for your graphics card. Screen is black or displaying at a lower resolution while displaying high-definition (HD) content. Verify that your monitor and computer support HDCP. For more information
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 29
you contact customer service, see the HP Technical Support website at http://www.hp.com/ support. Select your country/region, and then follow the links to the support page for your monitor. Preparing to Call Technical Support If you cannot solve an issue by using the troubleshooting tips in this
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 30
Locating the Rating Label The rating label on the monitor provides the product number and serial number. You might need these numbers when contacting HP about your monitor model. The rating label is on the bottom of the monitor. 24 Chapter A Troubleshooting ENWW
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 31
Specifications All specifications represent the typical specifications provided by HP's component manufacturers; actual performance might vary either higher or lower. ENVY 27 27-inch IPS Monitor Table B-1: ENVY 27 Specifications Display Type: TFT LCD active matrix Viewable Image Size: 68
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if: • You are not using a standard graphics adapter. • You are not using a preset mode. It this occurs, you have to readjust the parameters of the monitor screen by using the on-screen display. Your changes can be made to any or all of these modes and saved in memory. The
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 33
and refresh rate, from a distance of approximately 50 cm (16 inches). For more information about your LCD Monitor and pixel policy, see the HP website at http://www.hp.com/support. To find pixel policy information on the HP website, type in "HP Pixel Policy" in the search box and press Enter. ENWW
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. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, might cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation
HP ENVY 27-inch Displays | ENVY 27 27-inch IPS Monitor - Page 35
For questions regarding the product, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-
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The power cord set (flexible cord or wall plug) received with the monitor meets the requirements for use in the country where you purchased the you have questions about the type of power cord to use, contact an authorized HP service provider. A power cord must be routed so that it is not likely to
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original print cartridges, and rechargeable batteries. For more information about recycling programs, go to the HP Planet Partners Recycling Program website at http://www.hp.com/recycle. Restriction of Hazardous Substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950

Section	Page
Table of contents	5
1 Product Features	7
2 Safety and Maintenance Guidelines	9
Important Safety Information	9
Safety Precautions	10
Maintenance Guidelines	10
Cleaning the Monitor	10
1. Turn off the monitor and unplug the power cord from the back of the unit.	10
2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.	10
3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol. Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.	10
Shipping the Monitor	11
1. Disconnect the power and video cables from the monitor.	11
2. Lay the monitor on a flat and even surface with the bottom side of the monitor extending over the edge of the surface.	11
3. Slide the base latches outwards to release the base lock.	11
Figure 2-1 Releasing the Base Latches	11
4. Remove the base from the monitor.	11
5. Place the monitor and the base in the original packaging box.	11
3 Setting Up the Monitor	12
3 Setting Up the Monitor	12
Unpacking the Monitor	12
1. Make sure all contents are included. Store the packing box.	12
2. Turn off the computer and other attached devices.	12
3. Prepare a flat area to assemble the monitor.	12
Installing the Base Stand	12
1. Place the monitor on a flat and even surface with the bottom side of the monitor extending over the edge of the surface.	12
2. Slide the base to the stand. The latches automatically locks in place.	12
Figure 3-1 Installing the Base Stand	12
Connecting Video Source Cables	13
Connecting the DisplayPort Cable	13
Figure 3-2 Connecting the DisplayPort Cable	13
Connecting the VGA Cable	13
Figure 3-3 Connecting the VGA video and audio cables	14
Connecting the HDMI Cable	14
Figure 3-4 Connecting the HDMI Cable	14
Connecting Audio Output Devices	15
Connecting a Subwoofer	15
Figure 3-5 Connecting a Subwoofer	15
Connecting a Digital Audio Device	15
Figure 3-6 Connecting the SPDIF Cable	15
Connecting a Headphone	16
Figure 3-7 Connecting the Headphone	16
Managing the Cables	16
Figure 3-8 Managing the Cables	16
Connecting the Power Cord	17
1. Follow all electrical and power warnings.	17
2. Connect the round end of the power cord to the monitor, and then connect one end of the power cord to the power supply and the other end to a grounded electrical outlet.	17
Figure 3-9 Connecting the Power Cord	17
High-Bandwidth Digital Content Protection (HDCP)	18
Turning on the Monitor	18
1. Press the power button on the computer.	18
2. Press the power button on the monitor.	18
HP Watermark and Image Retention Policy	18
Selecting Video Input Connectors	18
Activating Beats Audio	19
Adjusting the Tilt	19
1. Face the front of the monitor and hold the base so that you do not topple the monitor while changing the tilt.	19
2. Adjust the tilt by moving the top edge of the monitor either toward or away from you.	19
Figure 3-10 Tilt Adjustment	19
4 Operating the Monitor	20
4 Operating the Monitor	20
Documentation and Software CD	20
Installing Drivers	20
Installing the monitor driver software from the CD	20
1. Insert the CD in your computer CD drive. The CD menu appears.	20
2. Select the language.	20
3. Click Install Monitor Driver Software.	20
4. Follow the on-screen instructions.	20
5. Ensure that the proper resolutions and refresh rates appear in the Display Control Panel settings. For more information, see the Windows® operating system documentation.	20
Downloading updated drivers from the Internet	20
1. Go to the HP Technical Support website at http://www.hp.com/support.	20
2. Select your country/region.	20
3. Select Support & Drivers.	20
4. Enter the model number of your monitor. The software download pages for your monitor appear.	20
5. Download and install the driver and software files by following the instructions on the download pages.	20
6. Ensure that your system meets the requirements.	20
Control Buttons	21
Using the On-Screen Display (OSD)	22
1. Make sure the monitor is on.	22
2. To access the OSD menu, press the Menu button. The OSD Main Menu appears.	22
3. To navigate through the Main or sub-menu, press the (Plus) button to scroll up, or the (Minus) button to scroll in reverse. The press the OK button to select the highlighted function.	22
4. To adjust the scale of a selected item, press the or button.	22
5. Select Save and Return. If you do not want to save the setting, select Cancel from the sub-menu or Exit from the Main Menu.	22
OSD Menu Selections	22
Identifying Monitor Conditions	26
Power-Saver Feature	27
A Troubleshooting	28
Resolving Common Issues	28
Getting Support from the HP website	29
Preparing to Call Technical Support	29
Locating the Rating Label	30
B Technical Specifications	31
ENVY 27 27-inch IPS Monitor	31
Table B-1: ENVY 27 Specifications	31
Preset Video Modes	32
Table B-2: Factory Preset Video Input Modes	32
Table B-3: HDMI High Definition Factory Preset Video Modes	32
Entering User Modes	32
LCD Monitor Quality and Pixel Policy	33
C Agency Regulatory Notices	34
Federal Communications Commission Notice	34
Modifications	34
Cables	34
Declaration of Conformity for Products Marked with the FCC Logo (United States Only)	34
1. This device might not cause harmful interference.	34
2. This device must accept any interference received, including interference that might cause undesired operation.	34
Canadian Notice	35
Avis Canadien	35
Japanese Notice	35
Korean Notice	35
Power Cord Set Requirements	36
Japanese Power Cord Requirements	36
Product Environmental Notices	36
Disposal of Waste Equipment by Users in Private Household in the European Union	36
Chemical Substances	36
HP Recycling Program	37
Restriction of Hazardous Substances (RoHS)	37

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HP ENVY 27 27-inch IPS Monitor

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