HP ENVY 34-inch Displays User Guide 1 - Page 37
Button lockouts, Product support, Preparing to call technical support, Power, Troubleshooting
View all HP ENVY 34-inch Displays manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 37 highlights
Problem OSD Lockout is displayed. Power Button Lockout is displayed. Possible Cause Solution The monitor's OSD Lockout function Press and hold the Menu button on the side panel for 10 is enabled. seconds to disable the OSD lockout function. The monitor's Power Button Lockout Press and hold the power button for 10 seconds to unlock the function is enabled. power button. Button lockouts Holding down the Power button or Menu button for ten seconds will lock out the functionality of the buttons. You can restore the functionality by holding the buttons down again for ten seconds. This functionality is only available when the display is powered on, displaying an active signal, and the OSD is not active. Product support For additional information on using your monitor, go to http://www.hp.com/support. Select your country or region, select Troubleshooting, and then enter your model in the search window and click the Go button. NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/ support. If the information provided in the guide does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician NOTE: When support chat is not available in a particular language, it is available in English. ● Find support telephone numbers ● Locate an HP service center Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call: ● Monitor model number ● Monitor serial number ● Purchase date on invoice ● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ● Name and version of the hardware and software you are using Button lockouts 31