HP ENVY 700-030qe Quick Setup Guide - Page 19
Power, Display monitor
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Power Symptom Possible solution Computer does not turn off when the Power button is pressed. Press and hold the Power button until the computer turns off. Check Power Settings. Computer shuts ● The computer might be in an exceedingly hot environment. Let it cool down. down automatically. ● Ensure that computer air vents are not blocked and that the internal fan is running - see : Cleaning procedures on page 10. (Your computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is not lit. Reconnect the power plug to the back of the monitor and to the wall outlet. Press the Power button on the monitor. Screen is blank. Press the space bar on the keyboard or move the mouse to make the screen display visible again. Press the Sleep button (select models only), or Esc on the keyboard, to resume from Sleep mode. Press the Power button to turn on the computer. Inspect the monitor video connector for bent pins: ● If any of the pins are bent, replace the monitor connector cable. ● If no pins are bent, reconnect the monitor connector cable to the computer. If you have a multi-monitor setup, refer to Setting up multiple displays on page 8, under Setting up advanced features. Power 13