HP ENVY m7 Maintenance and Service Guide - Page 37

Memory module, Remove the memory module

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Memory module Description For use in models with an Intel Core i7-7500U or Intel Core i7-6500U processor 8-GB (2133, 1.2-V, DDR4) 4-GB (2133, 1.2-V, DDR4) For use in models with an Intel Core i7-8550U processor 8-GB (2400, 1.2-V, DDR4) 4-GB (2400, 1.2-V, DDR4) Spare part number 820448-857 820447-857 862398-856 862397-856 Before removing a memory module, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the bottom cover (see Bottom cover on page 24). 5. Disconnect the battery cable from the system board (see Battery on page 26). Remove the memory module: 1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) 2. Remove the memory module (2) by pulling it away from the slot at an angle. Reverse this procedure to install a memory module. Component replacement procedures 29

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Memory module
Description
Spare part number
For use in models with an Intel Core i7-7500U or Intel Core i7-6500U processor
8-GB (2133, 1.2-V, DDR4)
820448-857
4-GB (2133, 1.2-V, DDR4)
820447-857
For use in models with an Intel Core i7-8550U processor
8-GB (2400, 1.2-V, DDR4)
862398-856
4-GB (2400, 1.2-V, DDR4)
862397-856
Before removing a memory module, follow these steps:
1.
Turn
off
the computer. If you are unsure whether the computer is
off
or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the bottom cover (see
Bottom cover
on page
24
).
5.
Disconnect the battery cable from the system board (see
Battery
on page
26
).
Remove the memory module:
1.
Spread the retaining tabs
(1)
on each side of the memory module slot to release the memory module.
(The memory module tilts up.)
2.
Remove the memory module
(2)
by pulling it away from the slot at an angle.
Reverse this procedure to install a memory module.
Component replacement procedures
29