HP ENVY x2 - 13-j002dx User Guide - Page 77

Recovering using HP Recovery Manager, What you need to know

Page 77 highlights

● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page 67. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition (select models only) on page 68. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the tablet to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition (select models only). If you have not already created recovery media, see Creating HP Recovery media on page 65. Using HP Recovery media, you can choose from one of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. ● Minimized Image Recovery (select models only)-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the tablet to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery. What you need to know ● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this tablet, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer. ● Recovery through HP Recovery Manager should be used as a final attempt to correct tablet issues. ● HP Recovery media must be used if the tablet hard drive fails. If you have not already created recovery media, see Creating HP Recovery media on page 65. ● To use the Factory Reset option, you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media on page 65. ● If the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the tablet. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you wish to retain. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to perform a system recovery or minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard drive is still working. Restore and recovery 67

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If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery
media to restore the factory image to the replacement drive. For more information, see
Recovering using HP Recovery Manager
on page
67
.
If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager
offers the Remove Recovery Partition option.
For more information, see
Removing the HP Recovery partition (select models only)
on page
68
.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the tablet to its original factory state by using
the HP Recovery media that you created or by using the HP Recovery partition (select models only).
If you have not already created recovery media, see
Creating HP Recovery media
on page
65
.
Using HP Recovery media, you can choose from one of the following recovery options:
System Recovery—Reinstalls the original operating system, and then configures the settings for
the programs that were installed at the factory.
Minimized Image Recovery (select models only)—Reinstalls the operating system and all
hardware-related drivers and software, but not other software applications.
Factory Reset—Restores the tablet to its original factory state by deleting all information from
the hard drive and re-creating the partitions. Then it reinstalls the operating system and the
software that was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery and Minimized Image
Recovery.
What you need to know
HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this tablet, you must either download the software from the manufacturer's website
or reinstall the software from the media provided by the manufacturer.
Recovery through HP Recovery Manager should be used as a final attempt to correct tablet
issues.
HP Recovery media must be used if the tablet hard drive fails. If you have not already created
recovery media, see
Creating HP Recovery media
on page
65
.
To use the Factory Reset option, you must use HP Recovery media. If you have not already
created recovery media, see
Creating HP Recovery media
on page
65
.
If the HP Recovery media does not work, you can obtain recovery media for your system from
support. See the
Worldwide Telephone Numbers
booklet included with the tablet. You can also
find contact information from the HP website. Go to
support
, select your
country or region, and follow the on-screen instructions.
IMPORTANT:
HP Recovery Manager does not automatically provide backups of your personal
data. Before beginning recovery, back up any personal data you wish to retain.
Using the HP Recovery partition (select models only)
The HP Recovery partition (select models only) allows you to perform a system recovery or
minimized image recovery without the need for recovery discs or a recovery USB flash drive. This
type of recovery can only be used if the hard drive is still working.
Restore and recovery
67