HP ENVY x2 - 15-c011dx User Guide - Page 70

Using Windows tools, Restore and recover (select models only)

Page 70 highlights

support. See the Worldwide Telephone Numbers booklet included with the tablet. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use an external optical drive, it must be connected directly to a USB port on the tablet; the drive cannot be connected to a USB port on an external device, such as a USB hub. ● Be sure that the tablet is connected to AC power before you begin creating the recovery media. ● The creation process can take an hour or more. Do not interrupt the creation process. ● If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and the remaining discs will be burned. To create HP Recovery media: NOTE: For tablets, connect to the keyboard base before beginning these steps. 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Recovery Media Creation, and then follow the on-screen instructions. If you ever need to recover the system, see Recovering using HP Recovery Manager (select models only) on page 63. Using Windows tools You can create system restore points and create backups of personal information using Windows tools. ▲ From the Start screen, type help, and then select Help and Support. ‒ or - From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar. For more information and steps, see Help and Support. Restore and recover (select models only) There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ● Windows offers several options for restoring from backup, refreshing the tablet, and resetting the tablet to its original state. For more information and steps, see Help and Support. ▲ From the Start screen, type help, and then select Help and Support. ‒ or - From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar. ● On select models, if you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. ▲ From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. 62 Chapter 11 Backing up, restoring, and recovering

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77

support. See the
Worldwide Telephone Numbers
booklet included with the tablet. You can also
find contact information from the HP website. Go to
support
, select your
country or region, and follow the on-screen instructions. If you use an external optical drive, it
must be connected directly to a USB port on the tablet; the drive cannot be connected to a USB
port on an external device, such as a USB hub.
Be sure that the tablet is connected to AC power before you begin creating the recovery media.
The creation process can take an hour or more. Do not interrupt the creation process.
If necessary, you can exit the program before you have finished creating all of the recovery
DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP
Recovery Manager, you will be prompted to continue, and the remaining discs will be burned.
To create HP Recovery media:
NOTE:
For tablets, connect to the keyboard base before beginning these steps.
1.
From the Start screen, type
recovery
, and then select
HP Recovery Manager
.
2.
Select
Recovery Media Creation
, and then follow the on-screen instructions.
If you ever need to recover the system, see
Recovering using HP Recovery Manager (select models
only)
on page
63
.
Using Windows tools
You can create system restore points and create backups of personal information using Windows
tools.
From the Start screen, type
help
, and then select
Help and Support
.
‒ or –
From the Windows desktop, click the question mark icon in the notification area, at the far right
of the taskbar.
For more information and steps, see Help and Support.
Restore and recover (select models only)
There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:
Windows offers several options for restoring from backup, refreshing the tablet, and resetting the
tablet to its original state. For more information and steps, see Help and Support.
From the Start screen, type
help
, and then select
Help and Support
.
‒ or –
From the Windows desktop, click the question mark icon in the notification area, at the far
right of the taskbar.
On select models, if you need to correct a problem with a preinstalled application or driver, use
the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual
application or driver.
From the Start screen, type
recovery
, select
HP Recovery Manager
, select
Drivers and
Applications Reinstall
, and then follow the on-screen instructions.
62
Chapter 11
Backing up, restoring, and recovering