HP EVA4000 HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array updating pr - Page 35

Archiving and clearing the error log, Upgrading WEBES

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When to perform: Any time prior to the upgrade WEBES is optional diagnostic monitoring software. If WEBES is currently installed, it must be upgraded to version 5.2, which is required with HP Command View EVA 8.0.1. To download the WEBES 5.2 software kit, go to the following website: http://h18023.www1.hp.com/support/svctools/webes/ Archiving and clearing the error log Before upgrading WEBES, perform these steps to archive and clear the error log. If WEBES is installed and running when you clear the log, stop the Director process before proceeding. See the WEBES User Guide for information on stopping the Director. Also, do not stop and restart any Windows system processes. NOTE: You can upgrade WEBES without clearing the error log. However, the initial scan of event data may take longer if the log is not cleared first. 1. Open the event viewer. • Windows 2000: Select Start > Programs > Administrative Tools > Event Viewer. • Windows Server 2003: Select Start > Programs > Administrative Tools > Event Viewer. • Windows XP: Select Start > Control Panel > Performance and Maintenance > Administrative Tools > Event Viewer. 2. For events analyzed by the System Event Analyzer (SEA), follow step "a" on a Pentium server or step "b" on an Integrity server. a. Pentium: Clear the application event log: Go to the Application Log. SEA does not process events from any other Windows event log. Select Application in the left pane of the event viewer window. b. Integrity: Clear the system event log: Go the System Log. SEA does not process events from any other Windows event log. Select System Log in the left pane of the event viewer window. 3. Clear all events by selecting Action > Clear all Events. NOTE: Before the existing events are cleared, you are prompted to save them first. Be sure to select Yes to save these events to a file. You can analyze these saved events at a later time. 4. Close the event viewer. Upgrading WEBES This procedure applies when upgrading to WEBES 5.2 from an existing version of WEBES that is within two versions of 5.2. For example, WEBES 5.2 can be upgraded when either version 4.5 or 5.1 is installed, but not if version 4.4.3 or earlier is installed. If an upgrade is attempted on a version of WEBES that is too old, you will be told to uninstall the existing version, and the upgrade will not proceed. If WEBES is already uninstalled or was never installed, see the WEBES Installation Guide. Upgrading lets you preserve your configuration and state data. Be aware that upgrading uninstalls the older version of WEBES and installs the newer version. The upgrade does not patch or replace certain files, as was the case with WEBES Service Packs. Whenever a version of WEBES is already installed that is capable of being upgraded, the WEBES kit informs you that the older version was detected and prompts you about upgrading. HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array updating product software guide (XCS 6.200) 35

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When to perform:
Any time prior to the upgrade
WEBES is optional diagnostic monitoring software. If WEBES is currently installed, it must be upgraded
to version 5.2, which is required with HP Command View EVA 8.0.1. To download the WEBES 5.2
software kit, go to the following website:
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Archiving and clearing the error log
Before upgrading WEBES, perform these steps to archive and clear the error log. If WEBES is installed and
running when you clear the log, stop the Director process before proceeding. See the
WEBES User Guide
for information on stopping the Director. Also, do not stop and restart any Windows system processes.
NOTE:
You can upgrade WEBES without clearing the error log. However, the initial scan of event data may
take longer if the log is not cleared
fi
rst.
1.
Open the event viewer.
•
Windows 2000: Select
Start > Programs > Administrative Tools > Event Viewer
.
•
Windows Server 2003: Select
Start > Programs > Administrative Tools > Event Viewer
.
•
Windows XP: Select
Start > Control Panel > Performance and Maintenance > Administrative
Tools > Event Viewer
.
2.
For events analyzed by the System Event Analyzer (SEA), follow step “a” on a Pentium server or step
“b” on an Integrity server.
a.
Pentium: Clear the application event log:
Go to the Application Log. SEA does not process events from any other Windows event log.
Select
Application
in the left pane of the event viewer window.
b.
Integrity: Clear the system event log:
Go the System Log. SEA does not process events from any other Windows event log.
Select
System Log
in the left pane of the event viewer window.
3.
Clear all events by selecting
Action > Clear all Events
.
NOTE:
Before the existing events are cleared, you are prompted to save them
fi
rst. Be sure to select
Yes
to save these events to a
fi
le. You can analyze these saved events at a later time.
4.
Close the event viewer.
Upgrading WEBES
This procedure applies when upgrading to WEBES 5.2 from an existing version of WEBES that is within
two versions of 5.2. For example, WEBES 5.2 can be upgraded when either version 4.5 or 5.1 is
installed, but not if version 4.4.3 or earlier is installed. If an upgrade is attempted on a version of WEBES
that is too old, you will be told to uninstall the existing version, and the upgrade will not proceed.
If WEBES is already uninstalled or was never installed, see the
WEBES Installation Guide
.
Upgrading lets you preserve your con
fi
guration and state data. Be aware that upgrading uninstalls the
older version of WEBES and installs the newer version. The upgrade does not patch or replace certain
fi
les, as was the case with WEBES Service Packs.
Whenever a version of WEBES is already installed that is capable of being upgraded, the WEBES kit
informs you that the older version was detected and prompts you about upgrading.
HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array updating product software guide (XCS 6.200)
35