HP EVA4100 HP StorageWorks controller enclosure cache battery replacement inst - Page 1

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HP StorageWorks controller enclosure cache battery replacement instructions About this document This document provides the procedure for replacing a controller cache battery in EVA4x00/6x00/8x00 products, with the exception of the EVA4400. For the latest documentation, go to http://www.hp.com/support/manuals, and select your product. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website: http://www.hp.com/go/storagewarranty These instructions apply to the EVA4000, 4100, 6000, 6100, 6400, 8000, 8100, and 8400 products. Before you begin Observe the following precautions when replacing a cache battery. CAUTION: Parts can be damaged by electrostatic discharge. Use proper anti-static protection. © Copyright 2009 Hewlett-Packard Development Company, L.P. Sixth edition: March 2009 The information in this document is subject to change without notice. Printed in Puerto Rico www.hp.com *531236-001* NOTE: The quantity of installed cache batteries varies with EVA models. Two battery slots are located at the left front of the controller enclosure. Two additional battery slots are located behind the operator control panel (OCP). Verifying component failure Use the following methods to verify component failure: CAUTION: If HP Command View EVA does not present a status consistent with the battery status indicator, or if either HP Command View EVA or your system monitoring tool indicates multiple hardware failures, contact HP support for assistance (http://www.hp.com/support). • Analyze any failure messages received. Fault monitoring software from HP (WEBES) provides a recommended solution. • Check status using HP Command View EVA: 1. In the navigation pane, select Storage system > Hardware > Rack > Controller Enclosure > Controller. NOTE: The EVA6400/8400 does not have a Rack selection in the navigation pane. 2. In the Content pane, select the Enclosure tab. The status is displayed in the Cache Battery Modules field. The status should be (Failed). Page 1

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HP StorageWorks
controller enclosure cache
battery replacement instructions
These instructions apply to the EVA4000, 4100,
6000, 6100, 6400, 8000, 8100, and 8400
products.
© Copyright 2009 Hewlett-Packard Development Company, L.P.
Sixth edition: March 2009
The information in this document is subject to change without
notice.
Printed in Puerto Rico
www.hp.com
*531236-001*
About this document
This document provides the procedure for replacing a controller
cache battery in EVA4x00/6x00/8x00 products, with the
exception of the EVA4400. For the latest documentation, go to
h
t
t
p
:
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w
.
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p
.
c
o
m
/
s
u
p
p
o
r
t
/
m
a
n
u
a
l
s
, and select your product.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the
express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional
warranty. HP shall not be liable for technical or editorial errors or
omissions contained herein.
WARRANTY STATEMENT: To obtain a copy of the warranty for this
product, see the warranty information website:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
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o
/
s
t
o
r
a
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e
w
a
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a
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y
Before you begin
Observe the following precautions when replacing a cache battery.
CAUTION:
Parts can be damaged by electrostatic discharge. Use proper
anti-static protection.
NOTE:
The quantity of installed cache batteries varies with EVA models.
Two battery slots are located at the left front of the controller
enclosure. Two additional battery slots are located behind the
operator control panel (OCP).
Verifying component failure
Use the following methods to verify component failure:
CAUTION:
If HP Command View EVA does not present a status consistent with
the battery status indicator, or if either HP Command View EVA or
your system monitoring tool indicates multiple hardware failures,
contact HP support for assistance (
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
s
u
p
p
o
r
t
).
•
Analyze any failure messages received. Fault monitoring software
from HP (WEBES) provides a recommended solution.
•
Check status using HP Command View EVA:
1.
In the navigation pane, select
Storage system > Hardware >
Rack > Controller Enclosure > Controller
.
NOTE:
The EVA6400/8400 does not have a Rack selection in
the navigation pane.
2.
In the Content pane, select the
Enclosure
tab. The status is
displayed in the
Cache Battery Modules
fi
eld. The status should
be
(Failed).
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